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Firefox has started asking for the master password every time it is launched

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Today Firefox has started asking for the master password every time it is launched. I tried updated to the latest release (60.8.0esr), but it did not address the issue.

I have spent hours looking for solutions online, but nothing seems to work...

To cover some of the areas I have seen blamed for this issue, and some of the things I have tried:

1. I do not have AVG anti virus installed - I am currently using Bitdefender (free version) 2. I do not have sync enabled... (in fact I did not even have a Firefox account until I created it to make this post) 3. Removing the master password, restarting Firefox, and adding the master password again did not fix the problem 4. disabling all addons made no difference 5. there is no "hotfix-update-xpi-signing-intermediate-bug" in "about:studies" 6. I am not using private browsing 7. The issue occurs even if I launch Firefox with "blank page" as the home page.

Any ideas/suggestions?

Today Firefox has started asking for the master password every time it is launched. I tried updated to the latest release (60.8.0esr), but it did not address the issue. I have spent hours looking for solutions online, but nothing seems to work... To cover some of the areas I have seen blamed for this issue, and some of the things I have tried: 1. I do not have AVG anti virus installed - I am currently using Bitdefender (free version) 2. I do not have sync enabled... (in fact I did not even have a Firefox account until I created it to make this post) 3. Removing the master password, restarting Firefox, and adding the master password again did not fix the problem 4. disabling all addons made no difference 5. there is no "hotfix-update-xpi-signing-intermediate-bug" in "about:studies" 6. I am not using private browsing 7. The issue occurs even if I launch Firefox with "blank page" as the home page. Any ideas/suggestions?