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how do I fix print preview screen that worked in ff 65 66 67 in 68 pps is frozen can't get it to full size os8.1 ?

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print preview scree will not resize to full screen MS says it is a FF problem Brother says it is a FF problem...tried several recommended options on FF help nothing works...MS could not get any of their offered solutions to work...OS windows 8.1 MS office home and student 2013 word will not resize desperate for a fix please help

print preview scree will not resize to full screen MS says it is a FF problem Brother says it is a FF problem...tried several recommended options on FF help nothing works...MS could not get any of their offered solutions to work...OS windows 8.1 MS office home and student 2013 word will not resize desperate for a fix please help
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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0

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jscher2000
  • Top 10 Contributor
8577 solutions 70121 answers

Hi dbobbish, could you describe this in a little more detail.

Is the problem with the Firefox window size or the image of the document that appears in Print Preview?

Or is the problem with the printout, and Firefox using only a small part of the page -- Firefox is confused about the actual paper size of your printer?

Hi dbobbish, could you describe this in a little more detail. Is the problem with the Firefox window size or the image of the document that appears in Print Preview? Or is the problem with the printout, and Firefox using only a small part of the page -- Firefox is confused about the actual paper size of your printer?
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Question owner

the problem is the size of the image of the document that appears in Print Preview is frozen?

the problem is the size of the image of the document that appears in Print Preview is frozen?
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jscher2000
  • Top 10 Contributor
8577 solutions 70121 answers

dbobbish said

the problem is the size of the image of the document that appears in Print Preview is frozen?

Do you mean the preview is not resizable? That is true, it is not resizable the way it was in Internet Explorer. However, I don't think this is a new issue in Firefox 68; it is very similar to Firefox 52 ESR (screenshot comparison attached).

''dbobbish [[#answer-1237826|said]]'' <blockquote> the problem is the size of the image of the document that appears in Print Preview is frozen? </blockquote> Do you mean the preview is not resizable? That is true, it is not resizable the way it was in Internet Explorer. However, I don't think this is a new issue in Firefox 68; it is very similar to Firefox 52 ESR (screenshot comparison attached).
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Question owner

thank you for your help

thank you for your help
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