This thread was archived. Please ask a new question if you need help.
Red pop up screen shows up randomly. Says Firefox has detected hacking into my finances, gives number to call. Screen freezes, can't get screenshot.
Sounds similar to 2 others that say the problem is solved. What is the solution?
All Replies (2)
This is a very common scam. You have no issues on your computer (at least, not related to that error message). Please do the following:
- Download Malwarebytes from www.malwarebytes.com, run a full scan, remove anything it finds
- Update to Firefox 68 (which is released today)
- If you continue to see that error message, install an adblocker like https://addons.mozilla.org/firefox/addon/ublock-origin/
Hi idendoit068, Run a scan with your anti-virus/anti-malware. Be sure to run them with Firefox closed. If that doesn't find anythng here are some other scan tools which may identify and quarantine the culprit: Malwarebytes Malwarebytes AdwCleaner Norton Power Eraser (Direct Download Link) These are all free tools. Run all of them - different tools target different areas on your computer. After you find and eliminate the issue, you might consider adding: Malwarebytes Extension for Firefox to help prevent this in the future.