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I need a human to respond to my requests for help - new update doesn't download, my verification is blocked - HELP!!!

  • 1 reply
  • 1 has this problem
  • Last reply by FredMcD

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I have downloaded the Firefox 3 or 4 times - still get the error message saying "seriously out of date'. I have tried to update my internet banking - the bank site doesn't work for me because my browser is out of date. I have tried to sign into Firefox Sync and have been sent 2 new authorization codes - neither is accepted.

HELP ! I am very frustrated and don't know what to do next. This product was working brilliantly for us, set up by my husband (thank you) - he has since died and I need the help he would have provided previously.

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Bartholomew1 said

still get the error message saying "seriously out of date'

Is this the browser notice, or from a website?

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics.

What is the Name and Version listed?