Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how to restore settings and addons

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

more options

My Firefox keeps "refreshing" itself. I have an Acronis backup and want to know what files to restore? If that won't work, I also have Old Firefox Data Folder on my desktop if that will help. Many thanks.

My Firefox keeps "refreshing" itself. I have an Acronis backup and want to know what files to restore? If that won't work, I also have Old Firefox Data Folder on my desktop if that will help. Many thanks.

Chosen solution

macgal85 said

My Firefox keeps "refreshing" itself

Do you know why this is? Anything you do could be lost if the browser refreshes again.


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

macgal85 said

My Firefox keeps "refreshing" itself

Do you know why this is? Anything you do could be lost if the browser refreshes again.


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible