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cannot create sync account, email returned error

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by FredMcD

pau11
pau11
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My first attempt to create this sync account was with a new alias address that had not propagated through yet. but it has now and is fully functional, but I still get the 'red box' error: "Your email was just returned. Mistyped email?"

I tried refreshing the page and starting over. Didn't work. Did you guys stash that email on some "bad email" list because of the initial bounce?

Thanks, Paul

My first attempt to create this sync account was with a new alias address that had not propagated through yet. but it has now and is fully functional, but I still get the 'red box' error: "Your email was just returned. Mistyped email?" I tried refreshing the page and starting over. Didn't work. Did you guys stash that email on some "bad email" list because of the initial bounce? Thanks, Paul

All Replies (2)

pau11
pau11 Question owner
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I had used this same email address to create this community account to sign in and make this forum post. so in that process i was sent a verification email, and clicked the link.

now, when I try to create a sync account, it states that this sync account is blocked. and to contact you to unlock it.

I did find a forum post that I need to re-click the original email verification link from the sync account creation process. but I never received that email.

When I click the verification link that was sent to create this community account to make this forum post, it states that the account is already activated.

Modified by pau11

FredMcD
FredMcD
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I called for more help. Do these links help?

Forum response - Firefox Sync Verification Email FAQs | Contributors Help

https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts