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Firefox will not close or respond, is grayed out and will not allow my computer to restart. I've tried uninstalling but Firefox is running so can't. Help!

Posted

Firefox was left open. Macbook Air went to sleep. When awakened Firefox was grayed out and not responsive. No dialog boxes or errors have appeared. I cannot quit, force quite or uninstall Firefox. I cannot restart my computer because Firefox cancels it. What do I do???

Firefox was left open. Macbook Air went to sleep. When awakened Firefox was grayed out and not responsive. No dialog boxes or errors have appeared. I cannot quit, force quite or uninstall Firefox. I cannot restart my computer because Firefox cancels it. What do I do???

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/72.0.3626.121 Safari/537.36

More Information

FredMcD
  • Top 10 Contributor
4272 solutions 59923 answers

Have you tried re-booting the computer?

Have you tried re-booting the computer?

Question owner

Yes. I can't restart because Firefox won't close.

Yes. I can't restart because Firefox won't close.
FredMcD
  • Top 10 Contributor
4272 solutions 59923 answers
Have you tried http://osxdaily.com/2010/08/15/mac-task-manager/