Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

OCSP response producing "secure connection failed" message.

  • 1 reply
  • 1 has this problem
  • 125 views
  • Last reply by dpmworks

more options

Domain: pacwesttrailers.com Symptom: Secure Connection Failed error message [could not attach screenshot, so email if you need it] Website is being served on all other browsers I've tried: Chrome, IE, Opera, etc. Firefox produces the error message on my computer as well as other computers for people not on my local network or ISP. I tried many (if not all) of the solutions suggested. Changed the security.tls.version.max setting to 3; no luck. I tried removing the entry from my profile's security text file; no luck. Contacted the web host and everything looks good on their end, but they can't get it to work in Firefox either. Background: SSL certificate is Let's Encrypt. Firefox was working until the SSL certificate expired and had to be renewed. Today (1/21/19) is the expiration/renewal date.

Domain: pacwesttrailers.com Symptom: Secure Connection Failed error message [could not attach screenshot, so email if you need it] Website is being served on all other browsers I've tried: Chrome, IE, Opera, etc. Firefox produces the error message on my computer as well as other computers for people not on my local network or ISP. I tried many (if not all) of the solutions suggested. Changed the security.tls.version.max setting to 3; no luck. I tried removing the entry from my profile's security text file; no luck. Contacted the web host and everything looks good on their end, but they can't get it to work in Firefox either. Background: SSL certificate is Let's Encrypt. Firefox was working until the SSL certificate expired and had to be renewed. Today (1/21/19) is the expiration/renewal date.

Chosen solution

Hosting provider fixed this issue by reinstalling the SSL certificate. No clear understanding of underlying problem, but at least it's working now.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Hosting provider fixed this issue by reinstalling the SSL certificate. No clear understanding of underlying problem, but at least it's working now.