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Youtube crashes randomly and the 'resolution-changing' button doesn't work

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

Gayan512
Gayan512
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When watching a YouTube video, sometimes it freezes. There's nothing I can do to take it into a normal mood. And when I close the defective tab, it plays the audio for some moment. And, the gear icon on the window that changes the resolution doen't seem to work; when I click it nothing happens. These problems are pretty much annoying. Please help! And yes I have cleared the cookies and caches..

When watching a YouTube video, sometimes it freezes. There's nothing I can do to take it into a normal mood. And when I close the defective tab, it plays the audio for some moment. And, the gear icon on the window that changes the resolution doen't seem to work; when I click it nothing happens. These problems are pretty much annoying. Please help! And yes I have cleared the cookies and caches..

Modified by Gayan512

All Replies (3)

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues

https://support.mozilla.org/kb/Clear+Recent+History#w_how-do-i-remove-a-single-website-from-my-history

Remove History For One Site

Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any passwords / settings.

Gayan512
Gayan512 Question owner
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The freezing issue seems to be gone. But the resolution-changer gear icon is not functioning

FredMcD
FredMcD
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I called for more help.