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When I try to log into my Twitter account, I get the error message: "We had a problem sending your request. Please try again."

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  • Last reply by FFus3r

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This happened after the latest Firefox update. I'm able to log in using Safari. I have tried clearing cookies and rebooting my computer.

This happened after the latest Firefox update. I'm able to log in using Safari. I have tried clearing cookies and rebooting my computer.

All Replies (5)

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see this page:

if it didn't help, then use CCleaner:

make sure you kill firefox proccess tree in task manager.

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I am using a Mac. This problem happened immediately after the latest Firefox update. I have tried everything.

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I already did that.

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ok, try Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.