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Firefox crashes

  • 1 reply
  • 1 has this problem
  • 33 views
  • Last reply by FredMcD

JoaoMosteis
JoaoMosteis
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I don't know what I have done but when I try to write something on my banc account I can't, but this happen just in transfer site(page)... I can't add any value. I am assuming I deactivate the keyboard on that site(page), but how? That is possible? just on that page? Can you help me please?

Regards

I don't know what I have done but when I try to write something on my banc account I can't, but this happen just in transfer site(page)... I can't add any value. I am assuming I deactivate the keyboard on that site(page), but how? That is possible? just on that page? Can you help me please? Regards

All Replies (1)

FredMcD
FredMcD
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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}