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My secure search green arrows are not displaying

  • 2 replies
  • 1 has this problem
  • Last reply by jscher2000

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The green box with the arrow indicating it is a safe link to open next to the results of a search has disappeared when I restarted my computer earlier.

Thank you for your assistance

All Replies (2)

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Hi DuaneB1, I think that kind of annotation would have been inserted into the page by an add-on. Do you have any idea what it was? Something from the Mozilla Add-ons site maybe, or from your security software?

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Along those lines, do you want to share your extensions list? You can copy/paste it from the Troubleshooting Information page. Either:

  • "3-bar" menu button > "?" Help > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

Scroll down past "Application Basics" and "Firefox Features" to "Extensions". Then you can select and copy the table that follows (not the entire page, please, that's too much information) using either Ctrl+c or right-click > Copy and then paste it into a reply. It will be messy, but we're used it.