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Firefox crashes

  • 2 replies
  • 1 has this problem
  • Last reply by FredMcD

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Crashing while starting firefox Tried reinstalling but same


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Product Firefox Release Channel esr Version 52.9.0esr Build ID 20180621064021 OS Windows 7 OS Version 6.1.7601 Service Pack 1

bp-ff25a1d8-f4e8-4087-8ed8-6f2880180731 Signature: mozilla::psm::GetXPCOMFromNSSError

Uptime 4 seconds

System Memory Use Percentage 82

EMET.dll = Microsoft Corporation

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Perform a System File Check to fix corrupted system files

Win 7, 8, 10, Vista: Win XP:

Wiki - Windows 10 System File Check

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?