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I had Firefox and it disappeared

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  • Last reply by FredMcD

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last night I had Firefox and this morning it was gone. I'm just trying to get it back

Chosen solution

Let's make sure your system is clean.

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

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jimv52 said

last night I had Firefox and this morning it was gone. I'm just trying to get it back

Not a trace  ? No icon on desktop or task bar  ? Nothing in Windows Control Center  ?

May I suggest that you download Firefox (again) from here :

https://www.mozilla.org/firefox/all/

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And don't remove the installer after you are done, Just In Case.

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Thanks for the help, everyone. I reinstalled Firefox and got it working. I normally use safari but like to switch back and forth. I just don't understand why one day it's there, and the next it's gone.

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Chosen Solution

Let's make sure your system is clean.

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.