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Cannot access AOL mail Message: "RESTEASY003635: No match for accept header"

  • 2 replies
  • 2 have this problem
  • 52 views
  • Last reply by cor-el

Delilama
Delilama
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When selecting Mail from the AOL website I get the following messages:

localizedMessage "Something went wrong" errorId "ERROR_HANDLING_REQUEST" message "RESTEASY003635: No match for accept header"

When selecting Mail from the AOL website I get the following messages: localizedMessage "Something went wrong" errorId "ERROR_HANDLING_REQUEST" message "RESTEASY003635: No match for accept header"

All Replies (2)

Shadow110
Shadow110
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Not heard that this effected that but there appears to be an issue that only affects users who have turned off cleartype font rendering within their windows settings. So a workaround for the moment would either be to turn cleartype back on or disabling hardware acceleration in Firefox: https://support.mozilla.org/en-US/kb/performance-settings

  • Suggest Turn on Cleartype fonts.

Can also : https://postmaster.aol.com/gen-ticket

Please let us know if this solved your issue or if need further assistance.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache:

  • Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"

"Remove the Cookies" from websites that cause problems.

  • Options/Preferences -> Privacy & Security -> "Use custom settings for history" -> cookies: "Show cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window