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How to restore Bookmarks after running Firefox refresh

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  • Last reply by ff_d

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Hi

I ran the Refresh Firefox process. This appears to have completely removed/reset every single thing including removing bookmarks (I guess I didn't read far enough into what this did otherwise I would not have bothered). I have attempted to restore bookmarks using the restore option in "Bookmarks" but get the message "Unable to process the backup file" on all backups. This doesn't really give me mush of a clue what I can do to remedy the issue. I copied the bookmarks from Desktop\Old Firefox Data and attempted to restore these but received the same message,

I'm now a bit stuck and concerned my bookmarks are gone forever. Does anyone have any advice please?

Regards Dan

Chosen solution

Hi Dan, bookmarks should be migrated during Refresh. You shouldn't lose them.

It is normal for these not to display by default:

  • Bookmarks Toolbar
  • Bookmarks Menu button on the toolbar

To add those back:

Toolbar

Choose any of these methods to show the toolbar list and select the bar there:

  • right-click (on Mac Ctrl+click) a blank spot on the tab bar (or the "+" button)
  • (menu bar) View > Toolbars
    On Windows, tap the Alt key to activate the menu bar temporarily.
  • in Customize mode > Show/Hide Toolbars (see: Customize Firefox controls, buttons and toolbars)

Menu button

Either:

(A) Use the Customize panel (Customize Firefox controls, buttons and toolbars) to drag the icon to the desired spot on the toolbar

(B) Use the method from Bookmarks in Firefox - section entitled: How do I add the Bookmarks Menu button to the toolbar?

  • Click the "Library" button:
  • Click "Bookmarks"
  • Click "Bookmarking Tools"
  • Click "Add Bookmarks Menu to Toolbar"

If the bookmarks are missing everywhere you look, you might need to try restoring a bookmark backup.

However, first I suggest exiting out of Firefox normally (using the menu) and starting Firefox back up again in case there is a transient file permission error. In some cases, you may need to shut down and restart Windows.

Once you rule that out, see this article for how to restore a bookmark backup:

Restore bookmarks from backup or move them to another computer

Success?

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All Replies (2)

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Chosen Solution

Hi Dan, bookmarks should be migrated during Refresh. You shouldn't lose them.

It is normal for these not to display by default:

  • Bookmarks Toolbar
  • Bookmarks Menu button on the toolbar

To add those back:

Toolbar

Choose any of these methods to show the toolbar list and select the bar there:

  • right-click (on Mac Ctrl+click) a blank spot on the tab bar (or the "+" button)
  • (menu bar) View > Toolbars
    On Windows, tap the Alt key to activate the menu bar temporarily.
  • in Customize mode > Show/Hide Toolbars (see: Customize Firefox controls, buttons and toolbars)

Menu button

Either:

(A) Use the Customize panel (Customize Firefox controls, buttons and toolbars) to drag the icon to the desired spot on the toolbar

(B) Use the method from Bookmarks in Firefox - section entitled: How do I add the Bookmarks Menu button to the toolbar?

  • Click the "Library" button:
  • Click "Bookmarks"
  • Click "Bookmarking Tools"
  • Click "Add Bookmarks Menu to Toolbar"

If the bookmarks are missing everywhere you look, you might need to try restoring a bookmark backup.

However, first I suggest exiting out of Firefox normally (using the menu) and starting Firefox back up again in case there is a transient file permission error. In some cases, you may need to shut down and restart Windows.

Once you rule that out, see this article for how to restore a bookmark backup:

Restore bookmarks from backup or move them to another computer

Success?

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jscher - thank you so much. I deserve a dunces hat because I of course checked that the bookmarks did exist before posting (but clearly did a terrible job of it).

Many thanks - I made this much more complicated than necessary.