Options and Customize don't work
Greetings!
When I select Options or Customize from the menu, nothing happens.
Between the forced update, this, and none of my important plug-ins working anymore, Quantum is batting about .003 for me so far. When I select either the options or customize items from the menu, the rollover works, but nothing happens when I click on them. I have restarted Firefox numerous times, and this bug seems to only happen on PC. My Mac doesn't (well, didn't. I rolled it back to 55.0.3 because I needed a fully functional browser that is compatible with my plug-ins).
I haven't tried reinstalling yet because if it comes to that I'll probably just uninstall and move to a different browser, but if that's the only option, I'd still like to know.
Thanks!
All Replies (3)
Let’s do a full clean re-install;
Download Firefox For All languages And Systems {web link}
Save the file. Then Close Firefox.
Using your file browser, open the Programs Folder on your computer.
Windows: C:\Program Files C:\Program Files (x86)
Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac
Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux
If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Do Not remove the profiles folder.
Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder if there is one.
After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.
http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia
However, if you want to downgrade,
First, Type about:preferences#advanced<enter> in the address bar. Under Advanced, Select Update.
[v56+] Type about:preferences#general<enter> in the address bar. Select Update.
Select Never Check For Updates.
Also turn off Use a background service to install updates
Install Older Version Of Firefox {web link} Be sure to read everything here.
If you still want to downgrade, look under; I still want to downgrade. Click the Directory of other versions and languages link. Look for the directory of the version that you want. But, remember that old versions may have security issues.
You should also check out Firefox; Extended Support Release {web link} ESR Notes System Requirements
Thank you both!
I'll try it shortly, and report back!
Cheers!