Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I always update and am now running Firefox 57 but many sites (gmail, Bitdefender) think I'm running Firefox 26 Help!

  • 2 replies
  • 1 has this problem
  • 13 views
  • Last reply by James

RhodriY
RhodriY
more options

I'm still using Windows 7 - at the moment. A few sites "think" I'm running an outdated version of Firefox - for some reason this always appears to be Firefox 26. I manage by hitting the "ignore" button, but this seems to be happening on more and more sites and I'd like to solve it. As far as I know apert from The Camelizer I have no plug ins or add ons. Any help gratefully received.

I'm still using Windows 7 - at the moment. A few sites "think" I'm running an outdated version of Firefox - for some reason this always appears to be Firefox 26. I manage by hitting the "ignore" button, but this seems to be happening on more and more sites and I'd like to solve it. As far as I know apert from The Camelizer I have no plug ins or add ons. Any help gratefully received.

All Replies (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

I recommend having a read of this article to make sure that your copy of Firefox is up to date.

From what we can see here, you do appear to be using Firefox 26.

James
James
  • Top 25 Contributor
  • Moderator
more options

Your useragent according to your More System Details on right of post is Mozilla/5.0 (Windows NT 6.1; rv:26.0) Gecko/20100101 Firefox/26.0 ZemanaAID/FFFF0089

https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

You appear to have a modified UA.