Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FF 57 is apparently incompatible with Xmarks - downloading from their server DELETES everything in my Bookmarks Toolbar

  • 25 replies
  • 4 have this problem
  • 7 views
  • Last reply by Happy112

more options

I use Xmarks to synchronize bookmarks ACROSS browsers. Many of the commercial sites (such as LLBean and Orvis, I haven't listed those I've encountered - undoubtedly I should have) I purchase from do not support Firefox and it is impossible to place orders with them, so I must use Chrome. I WANT Chrome AND Safari synchronized with Firefox, so I am free to switch between them.

Anyway, since FF 57 (which has apparently been FORCED on me), the Xmarks pop-up saying synchronization is needed has a download from server option. I have VERIFIED that their server HAS the lastest and complete set of my Bookmarks Toolbar folders and sites within the folders.

Selecting "download" WIPES OUT ALL my Bookmarks Toolbar folders and their contents in FF 57. I have seen this happen now TWICE.

Apparently, as many are saying, Mozilla wants us all to move to Chrome or Safari.

I can get my bookmarks back by importing FROM Chrome (THANKFULLY), but then I must move each folder from the "Bookmarks from Chrome" folder to the Bookmarks Toolbar.

I use Xmarks to synchronize bookmarks ACROSS browsers. Many of the commercial sites (such as LLBean and Orvis, I haven't listed those I've encountered - undoubtedly I should have) I purchase from do not support Firefox and it is impossible to place orders with them, so I must use Chrome. I WANT Chrome AND Safari synchronized with Firefox, so I am free to switch between them. Anyway, since FF 57 (which has apparently been FORCED on me), the Xmarks pop-up saying synchronization is needed has a download from server option. I have VERIFIED that their server HAS the lastest and complete set of my Bookmarks Toolbar folders and sites within the folders. Selecting "download" WIPES OUT ALL my Bookmarks Toolbar folders and their contents in FF 57. I have seen this happen now TWICE. Apparently, as many are saying, Mozilla wants us all to move to Chrome or Safari. I can get my bookmarks back by importing FROM Chrome (THANKFULLY), but then I must move each folder from the "Bookmarks from Chrome" folder to the Bookmarks Toolbar.

All Replies (5)

more options

Jack said

Paul Hubert said
I use Xmarks to synchronize bookmarks ACROSS browsers. Many of the commercial sites (such as LLBean and Orvis, I haven't listed those I've encountered - undoubtedly I should have) I purchase from do not support Firefox and it is impossible to place orders with them, so I must use Chrome. I WANT Chrome AND Safari synchronized with Firefox, so I am free to switch between them.


Paul, I just did see your 2nd post about wanting to stay on the old FF. Sorry, I'm not opposed to moving on if I get it working. And I have Windows 10. And I hear some fuss about Windows but I've been using it since 3.1 and I've never had really big problems. I do not consider myself a geek. I might be and average or above average layperson, from experience since DOS and BASIC days, and the first of Windows. But I've never had real big problems. I bought this HP Windows 8 a few years back and it's taken every upgrade to 10 and the most recent updates like a champ. I find there are reasons some have real bad problems and some don't. It's not always the operators fault but sometimes it is. Like some things a little maintenance goes a long way. And when I work on friends problems, sometimes nightmarish, it's because they do not do the most basic of maintenance.

Happy Days! I am a PC person. ":-Dx good luch

Since I've been on FF since the 0.9 (zero dot nine) release, I'm hardly opposed to moving on. But Quantum has broken too many things that I use - TabMixPlus and Colorful Tabs are both very important to me.

WITHOUT those, I might as well use Chrome OR Safari.

I used Windows 2000 Professional - trashed with virus. XP, trashed with virus. Switched to Linux - but it wouldn't support my Logitech mouse's full functions OR my Dymo printer software. So I finally went the RIGHT way and got a 27" iMac with a 2nd 27" Thunderbolt monitor. Looking FORWARD to the new Mac Pro (NOT the Macbook Pro, though I have one) and HOPING for 30" or larger Apple-branded monitors (2, of course)!!

But to me, Mozilla has SIGNIFICANTLY broken faith with users - MOST especially with the FORCED upgrades. THAT is insult added to injury!

SINCE Firefox isn't compatible with many sites and Chrome seems universally compatible, it might just be time to move on. Staying on an old version, if that works, will give me time to configure Chrome and Safari to my preferences - I need four windows each with a specific set of tabs.

more options

Apparently, the bookmarks problem is NOT related to FF 57 Quantum, since Xmarks just blasted my bookmarks toolbar on FF 56.0.2!

So, WHILE I try to sit on the older version, I'll have Xmarks disabled unless I can find an older version of it.

And here I installed an extension to SAVE my bookmarks - but didn't USE it!

Imported from Chrome again - and actually, it was far easier than I had been making it!

And, jscher2000, I decided to go with YOUR suggestion after all and not hope the problem was related to only specific versions of 56.

more options

Happy112 said

The Xmarks Sync developers just updated their extension and it should
work now ...... https://addons.mozilla.org/en-US/firefox/addon/xmarks-sync/

Did anyone Notice this ???

more options

Pkshadow said

Happy112 said
The Xmarks Sync developers just updated their extension and it should
work now ...... https://addons.mozilla.org/en-US/firefox/addon/xmarks-sync/

Did anyone Notice this ???

YES! :-)

more options

Paul Hubert said

Pkshadow said Did anyone Notice this ???
YES! :-)

And as Xmarks is what you started this thread about :

Your response to that is : ............ (drum roll)

  1. 1
  2. 2