A warning came across my screen saying there was a virus on my computer and for Morzilla. Was this a valid problem or a Phishing
Is this a real problem and if so,what should I do?
All Replies (2)
If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should NEVER respond to such an alert to avoid getting infected with malware.
- only update Firefox via "Help -> About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
- plugins should only be updated via the plugin itself or by visiting the home page of the plugin.
See also:
Hi,
Did this 'warning' tell you to call a phone number for support ? In that case : needless to say not to call that number.
Did they ask you for authentication ? In that case :
When you get a scam page that shows that two-line Authentication Required dialog, and you cancel it, usually the page will reload and show it again. To break the cycle, tap the Esc key several times in a row quickly. That should cancel the dialog AND the reload. Then you can easily close the tab.
Also see : https://malwaretips.com/blogs/warning-your-computer-may-be-infected-removal/
Maybe you'd consider installing this add-on, that might prevent this in the future : https://addons.mozilla.org/en-US/firefox/addon/ublock-origin/
Modified