Scheduled maintenance: Thursday, September 24, between 11:30am and 13:30pm UTC. This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn’t solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I remove Useaget

  • 1 reply
  • 1 has this problem
  • 40 views
  • Last reply by Happy112

more options

Useaget is a program that is used to monetize software installation. Some adwarre authors are utilizing this program to deploy malicious application to the Mac OS X system.

Chosen solution

Hi   !
Go to the 3-bar menu => Addons => and look for any unfamiliar or suspicious looking extensions, like e.g.:
SafeSearch Incognito
SearchAssist Incognito
When you find any :   remove them.
Do the same in Windows' Control Panel => Programs.
However :   most malware will be 'hiding' somewhere , so let's run malware scans :

Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners.
They all work differently   -   what one program doesn't pick up, the others might.

Also   (especially for Mac OS)  :

https://www.malwarebytes.com/mac/

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Hi   !
Go to the 3-bar menu => Addons => and look for any unfamiliar or suspicious looking extensions, like e.g.:
SafeSearch Incognito
SearchAssist Incognito
When you find any :   remove them.
Do the same in Windows' Control Panel => Programs.
However :   most malware will be 'hiding' somewhere , so let's run malware scans :

Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners.
They all work differently   -   what one program doesn't pick up, the others might.

Also   (especially for Mac OS)  :

https://www.malwarebytes.com/mac/