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Firefox crashes

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  • 1 has this problem
  • Last reply by FredMcD

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Crash ID: bp-0d91c305-fa89-4b9f-bc1f-a49e12170415

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Product Firefox Release Channel esr Version 52.0.2esr Build ID 20170323110425 OS Windows Vista OS Version 6.0.6002 Service Pack 2

bp-0d91c305-fa89-4b9f-bc1f-a49e12170415 Signature: mozilla::layers::Layer::GetNextSibling

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?