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Opening link flashes then off

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by metaguy

metaguy
metaguy
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Link window does not stay on screen. Click on link (ex: to listen to radio stream) a small player window appears then flashes off. So, how to get the small window to stay on screen?

Link window does not stay on screen. Click on link (ex: to listen to radio stream) a small player window appears then flashes off. So, how to get the small window to stay on screen?

All Replies (2)

FredMcD
FredMcD
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Is this just with the player? All websites, some, a few?

See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

Start Firefox in Safe Mode by holding down the <Shift> (Mac=Options) key, and then starting Firefox. https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

metaguy
metaguy Question owner
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Your help was fine. The following is my followup story only, and is not your fault... I downloaded graphic driver update as suggested (which was already latest), and Dell also updated other drivers. This put me out of business; except for Safe Mode. After 3 days & many hours with tech support, the system is still not right. I'm taking it in stride.