Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can I no longer print from the FamilySearch.org website.

  • No replies
  • 3 have this problem
  • 1 view
more options

About 2 weeks ago, I was no longer able to print from the FamilySearch.org website. It didn't matter if I used their print option or the Firefox File Print option. I get a window with the error "There was an unexpected problem while printing", which shows up for a second then disappears. If I change browsers to Internet Explorer, printing works fine. This is the only website that I'm having a problem with.