Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Refresh lasts eight hours, then reverts. Twice.

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

more options

I was getting "Firefox not responding" message on many webpages I visited. Thirty seconds of downtime per. I refreshed Firefox, only to have it revert suddenly and without warning to the previous Firefox about eight hours later. This has happened twice.

All Replies (1)

more options

What security software do you have?

It is possible that your firewall or other security software blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.

See:

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.