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Firefox crashes on my new Macbook Pro

  • 1 reply
  • 1 has this problem
  • 18 views
  • Last reply by philipp

econklin4
econklin4
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It crashes consistently when the computer goes to sleep, ever since I installed it on 12/01. I have OSX Sierra 10.12.1, and Firefox 50.0.2. I have tried your Refresh procedure several times, with no change. It is capable of restoring tabs when it is relaunched. A representative crash report is 4c544bd5-5300-4ecc-8aae-cc5342161208 (others have been "throttled"). I will be grateful for any assistance!

It crashes consistently when the computer goes to sleep, ever since I installed it on 12/01. I have OSX Sierra 10.12.1, and Firefox 50.0.2. I have tried your Refresh procedure several times, with no change. It is capable of restoring tabs when it is relaunched. A representative crash report is 4c544bd5-5300-4ecc-8aae-cc5342161208 (others have been "throttled"). I will be grateful for any assistance!

All Replies (1)

philipp
philipp
  • Moderator
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hi, this may be a crash signature apparently related to new mac hardware. this has no fix yet, but is currently actively investigated by mozilla engineers in bug 1320048 - so you might want to follow along there as well...