Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I eliminate my own website's malware protection warning on pictures?

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by Scribe

webuser1062
webuser1062
more options

My own website was hacked 4 years ago. And the hosting company eliminated the problem and it was fine afterwards. But for nearly 3 years, I left this website untouched, and now when I redesigned the website and uploaded, I notice that Firefox browser doesn't show pictures on my webpages. When I right click on the small empty thumbnails, and view image, it warns me of 'malware warning'. I can ignore the warning and view my pages..... but others wouldn't ignore the message.

I have no problem with other browsers such as internet explorer or google chrome. Only firefox is giving false malware warning. I can't believe firefox is not updating my website status after the malware problem was resolved nearly 4 years ago. 

I'm desperately in need of launching my website soon. My website is an educational one, and I don't want my viewers think that this site is compromised.

Please someone kindly tell me what I can do to get the status of my site restored? Thank you very much in advance!!

My own website was hacked 4 years ago. And the hosting company eliminated the problem and it was fine afterwards. But for nearly 3 years, I left this website untouched, and now when I redesigned the website and uploaded, I notice that Firefox browser doesn't show pictures on my webpages. When I right click on the small empty thumbnails, and view image, it warns me of 'malware warning'. I can ignore the warning and view my pages..... but others wouldn't ignore the message. I have no problem with other browsers such as internet explorer or google chrome. Only firefox is giving false malware warning. I can't believe firefox is not updating my website status after the malware problem was resolved nearly 4 years ago. I'm desperately in need of launching my website soon. My website is an educational one, and I don't want my viewers think that this site is compromised. Please someone kindly tell me what I can do to get the status of my site restored? Thank you very much in advance!!

All Replies (1)

Scribe
Scribe
more options

Hi, delete all references to your website, as shown under the heading 'How do I remove a single website from my history?' in this article - Delete browsing, search and download history on Firefox, then try the site again.

Also consider whether it's Firefox that's giving the warning, or your PC's AV throwing up a false positive.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!