Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox will not open home page on start

  • 12 replies
  • 13 have this problem
  • Last reply by cor-el

more options

Firefox does not open my homepage since the latest Firefox update 44, it just opens a blank page instead. I have tried deleting the user file suggested in other posts, but that did not work.

Chosen solution

All Replies (12)

more options

Chosen Solution

Hi Have you tried this?

Wrong home page opens when I start Firefox - How to fix

It might work.

more options

There wasn't any extra address in the properties target box.

more options

Hi, please see How to set the home page, and click on Restore to Default.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

more options

Restore to default didn't work either.

more options

You can check for problems with the sessionstore.js file in the profile folder that stores session data. When sessionstore.js is deleted you lose App Tabs and Tab Groups and open tabs and you will have to recreate them, so if necessary make a note or bookmark them.

You can use this button to go to the current Firefox profile folder:

more options

After a restart of my laptop it seems to be working fine thanks all!

more options

Its doing it again with the new update

more options

I don't see a sessions store file, but there is a sessions checkpoint file. Is this something new?

more options

The checkpoint file is to log the startup progression.

If you do not have the sessionstore.js file then you can check the sessionstore-backups folder.

Did you check the startup setting to see if it is still set to the home page?

  • Tools > Options > General > Startup: "When Firefox starts":
    "Show my windows and tabs from last time"
    "Show my home page"
    "Show a blank page"

Use one of these to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar.

  • 3-bar Menu button > Exit (Power button)
  • Windows: File > Exit
  • Mac: Firefox > Quit Firefox
  • Linux: File > Quit
more options

Apparently it was a bug in Firefox, the latest update to Firefox has fixed it, but now my Firefox is crashing every once in awhile.

more options

Its doing it again

more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also: