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Want to see past web pages in History as I did before El Capitan

  • 4 replies
  • 4 have this problem
  • 12 views
  • Last reply by FredMcD

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Since installation of El Capitan on my iMac I only get a blank white screen when I click on History, but the other browsers show me the past web sites I sent to as before. Sign In says it only accepts User Names without spaces, but Mozilla just sent me an email saying JohnSunier was wrong and it correctly is John Sunier...

Since installation of El Capitan on my iMac I only get a blank white screen when I click on History, but the other browsers show me the past web sites I sent to as before. Sign In says it only accepts User Names without spaces, but Mozilla just sent me an email saying JohnSunier was wrong and it correctly is John Sunier...

Chosen solution

History and cookies can be removed or not recorded several ways;

  • 1) Running Firefox in Private Mode (nothing is recorded)
  • 2) Privacy settings
    (Type about:preferences#privacy<enter> in the address bar.)
  • 3) Many disk cleaners and anti-virus type programs can remove data from browsers. Open their settings and have them leave the browsers alone.
  • 4) Mal-ware.


Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

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All Replies (4)

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Chosen Solution

History and cookies can be removed or not recorded several ways;

  • 1) Running Firefox in Private Mode (nothing is recorded)
  • 2) Privacy settings
    (Type about:preferences#privacy<enter> in the address bar.)
  • 3) Many disk cleaners and anti-virus type programs can remove data from browsers. Open their settings and have them leave the browsers alone.
  • 4) Mal-ware.


Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

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You can check for problems with the places.sqlite database file (bookmarks, history) in the Firefox profile folder.

If the Places Maintenance extension can't repair the places.sqlite database file then remove all places.sqlite file(s) in the Firefox profile folder to make Firefox rebuild the places.sqlite database file from the most recent JSON backup in the bookmarkbackups folder.

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Thanks - evidently updating to El Capitan turns off History. I turned it back on.

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That was very good work. Well Done.