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When clicking onto a mailto link in Firefox, it doesn't open Thunderbird although it is the default mail client

  • 3 replies
  • 1 has this problem
  • Last reply by FredMcD

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My OS is Win7 ultimate 64-bit. I have both Mozilla 40.0.3 and Thunderbird 38.2.0 as default browser and mail client, resp., and set Thunderbird to handle all protocols it can manage through windows control panel. Nonetheless, when I click in Firefox onto a mailto: link nothing happens. Any idea of what could be wrong? Thanks Dario

All Replies (3)

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You need to set Firefox options to choose e-mail options. You must also set the Windows options as well.

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Fred, in Firefox mailto is set to "Thunderbird (default)" and also Windows is apparently set to handle mailto through Thunderbird. That's why I'm puzzled. Dario

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That is a puzzle. I've called the big guys to help you. Good luck.