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sky go no longer works after windows 10 upgrade have firefox but silverlight will not activate

Posted

after updating to windows 10 i can no longer use Sky Go because it does not recognise silverlight

after updating to windows 10 i can no longer use Sky Go because it does not recognise silverlight

Chosen solution

Have you reinstalled silverlight? This might also be helpful. https://technet.microsoft.com/en-US/ie/dn818438.aspx Try downloading the latest silverlight http://www.microsoft.com/silverlight/

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Additional System Details

Installed Plug-ins

  • 20-20 3D Viewer for WEB - Mozilla Plug-In v5.0.94.0
  • Adobe PDF Plug-In For Firefox and Netscape 15.8.20082
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.25.2 for Mozilla browsers
  • Shockwave Flash 18.0 r0
  • 5.1.40620.0
  • NPWLPG

Application

  • Firefox 39.0
  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:39.0) Gecko/20100101 Firefox/39.0
  • Support URL: https://support.mozilla.org/1/firefox/39.0/WINNT/en-GB/

Extensions

  • 20-20 3D Viewer - WEB 5.0.94.0 (2020Player_WEB@2020Technologies.com)
  • Avast Online Security 10.2.0.187 (wrc@avast.com)
  • Menu contextuel Orange 1.3 (menu_contextuel_orange@orange.fr)
  • Send to Kindle for Mozilla Firefox 1.0.2.65.1-signed (sendtokindle@amazon.com)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Mobile Intel(R) 4 Series Express Chipset Family (Microsoft Corporation - WDDM 1.1)
  • adapterDescription2:
  • adapterDeviceID: 0x2a42
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igdumd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 3069103c
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.10240.16390
  • driverDate: 3-11-2013
  • driverDate2:
  • driverVersion: 8.15.10.2702
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Mobile Intel(R) 4 Series Express Chipset Family (Microsoft Corporation - WDDM 1.1) Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: Yes
  • Accessibility: No
prest0n1337 2 solutions 39 answers

Chosen Solution

Have you reinstalled silverlight? This might also be helpful. https://technet.microsoft.com/en-US/ie/dn818438.aspx Try downloading the latest silverlight http://www.microsoft.com/silverlight/

Have you reinstalled silverlight? This might also be helpful. https://technet.microsoft.com/en-US/ie/dn818438.aspx Try downloading the latest silverlight http://www.microsoft.com/silverlight/