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Each time I want to go to my home page I have to click on the link at least five times before firefox gets me there. I've refreshed Firefox and problem continu

Posted

This will happen when wanting to go to another site also. It usually happens when it's the first site clicked on. I've used Firefox for years and it just started happening this year.

This will happen when wanting to go to another site also. It usually happens when it's the first site clicked on. I've used Firefox for years and it just started happening this year.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.12
  • GEPlugin
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.45.2 for Mozilla browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 18.0 r0
  • 5.1.40416.0
  • Unity Player 2.6.1f3
  • NPWLPG
  • iTunes Detector Plug-in

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:39.0) Gecko/20100101 Firefox/39.0

More Information

FredMcD
  • Top 10 Contributor
4246 solutions 59405 answers

Are you clicking on the home page icon (house), or something else?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

Are you clicking on the home page icon (house), or something else? Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac Options)'' ''' key, and then starting Firefox. Is the problem still there?
cor-el
  • Top 10 Contributor
  • Moderator
17477 solutions 157949 answers

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that makes a difference.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that makes a difference. *http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

Question owner

Tried both suggestions and they do not work. Problem continues.

Tried both suggestions and they do not work. Problem continues.