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I'm having problems downloading and I can not change the destination folder aswell.

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by cor-el

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http://gyazo.com/04d9429146cd203a2952ecbf87be91e1

(Adding the troobleshooting information does not work either.)

All Replies (1)

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

The System Details list shows that you run an older Firefox 33 version that is no longer supported with security updates.

  • It is important to update Firefox and add-ons to the latest versions to get all security fixes.

Please update to the current Firefox 38.0.5 release.

  • Help > About Firefox