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Firefox crashes

  • 2 replies
  • 1 has this problem
  • Last reply by duanenclark

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Last 5 Crash Reports: bp-8a5aed92-2150-4b46-a5e6-9fc282150525 5/24/2015 9:25 PM e772996b-57ae-4409-ae9b-95699fb6faea 5/20/2015 8:50 PM bp-e353a482-f0b0-4c05-ac62-132472150521 5/20/2015 8:48 PM bp-c37146f1-9385-4f19-ad86-8e4f82150521 5/20/2015 8:11 PM bp-316b60a5-5540-42a3-8214-6d7f02150516 5/16/2015 1:54 PM

Chosen solution

Found the issue! Bad stick of memory. Thanks for the feedback!

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The four linked crash reports are very diverse, and I don't see a unifying thread. A couple of them do seem graphics related, so I'll suggest a pretty basic troubleshooting step, which is to disable Firefox from using hardware acceleration. This is a typical workaround for incompatibility with your graphics card/chipset driver software.

"3-bar" menu button (or Tools menu) > Options > Advanced

On the "General" mini-tab, uncheck the box for "Use hardware acceleration when available"

This takes effect the next time you exit Firefox and start it up again. Any difference?

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Chosen Solution

Found the issue! Bad stick of memory. Thanks for the feedback!