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I have enabled cookies, but I still can't access the website. HELP!

  • 2 replies
  • 5 have this problem
  • Last reply by cor-el

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I have enabled cookies, but I still can't access the website. I keep getting a pop up asking me to enable cookies. How do I fix this?? See screenshots. HELP!!!

All Replies (2)

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I tried to load screenshots, but it just kept showing the spinning circle icon and would not load the images.

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See also:

Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?

You can also check if DOM Storage is enabled.

You can check to make sure that you do not run Firefox in permanent Private Browsing mode (Never remember history).

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

See also:

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

You can also try to crop images and only keep the relevant part(s) and possibly save them with a higher compression value.