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I have my browser set to open on comcast.net webpage and to never use tabs. I have been using firefox for years and am very familiar with it. Suddenly it has st

Posted

I have my browser set to open on comcast.net webpage and to never use tabs. I have been using firefox for years and am very familiar with it. Suddenly it has started opening on the last page it was on when shut down, and has started using tabs. When I delete Firefox from my computer, it still remembers all my settings. I had this problem once before years ago and ended up having to wipe my entire drive to fix it. I would like to avoid a drive wipe this time. I need to know how to get ALL of the browsers information deleted from the registry so I can get a truly fresh install. And yes, I have tried all the normal avenues and am pretty computer savvy. Please help before I go nuts. Thanks.

Bob Smith

I have my browser set to open on comcast.net webpage and to never use tabs. I have been using firefox for years and am very familiar with it. Suddenly it has started opening on the last page it was on when shut down, and has started using tabs. When I delete Firefox from my computer, it still remembers all my settings. I had this problem once before years ago and ended up having to wipe my entire drive to fix it. I would like to avoid a drive wipe this time. I need to know how to get ALL of the browsers information deleted from the registry so I can get a truly fresh install. And yes, I have tried all the normal avenues and am pretty computer savvy. Please help before I go nuts. Thanks. Bob Smith

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.10
  • CANON iMAGE GATEWAY Album Plugin Utility Module for IJ
  • Google Update
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • Next Generation Java Plug-in 10.13.2 for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NPWLPG
  • Shockwave Flash 16.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.8.638
  • 5.1.30514.0

Application

  • Firefox 37.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:37.0) Gecko/20100101 Firefox/37.0
  • Support URL: https://support.mozilla.org/1/firefox/37.0/WINNT/en-US/

Extensions

  • Logitech SetPoint 6.5 ({F003DA68-8256-4b37-A6C4-350FA04494DF}) (Inactive)
  • Norton Toolbar 2014.7.10.26 ({2D3F3651-74B9-4795-BDEC-6DA2F431CB62}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce GTX 660
  • adapterDescription2:
  • adapterDeviceID: 0x11c0
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 2048
  • adapterRAM2:
  • adapterSubsysID: 26623842
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 3-4-2014
  • driverDate2:
  • driverVersion: 9.18.13.3523
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 660 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: Yes
  • Accessibility: No
jscher2000
  • Top 10 Contributor
8763 solutions 71700 answers

Oops, your post duplicated. Let's continue here: https://support.mozilla.org/questions/1049865

Oops, your post duplicated. Let's continue here: https://support.mozilla.org/questions/1049865