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I seem to be unable to download Firefox update 36.0 to my Mac (Yosemite); are there any download issues with this operating system?

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  • Last reply by ideato

Gibby500
Gibby500
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I have tried this download several times and after 24 hours or more the only system message I get is "connecting to update server".

I have tried this download several times and after 24 hours or more the only system message I get is "connecting to update server".

Chosen solution

Hello Gibby500, please download and install firefox, follow the next steps:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html (full dmg package)

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: How to download and install Firefox on Mac


thank you

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All Replies (1)

ideato
ideato
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Chosen Solution

Hello Gibby500, please download and install firefox, follow the next steps:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html (full dmg package)

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: How to download and install Firefox on Mac


thank you