X
Tap here to go to the mobile version of the site.

Support Forum

My MacPro will not allow the latest version of Firefox to installed

Posted

I can download the latest version of Firefox but then my MacPro will not allow it to be installed. The progress indicator just goes on and on and on until the window automatically closes.

I can download the latest version of Firefox but then my MacPro will not allow it to be installed. The progress indicator just goes on and on and on until the window automatically closes.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 16.0 r0
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Provides information about the default web browser
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.

Application

  • Firefox 30.0
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:30.0) Gecko/20100101 Firefox/30.0
  • Support URL: https://support.mozilla.org/1/firefox/30.0/Darwin/en-US/

Extensions

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x a2e
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x8086
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'quartz', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'quartz', u'AzureSkiaAccelerated': 0}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Intel Inc. -- Intel Iris OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 3
  • browser.places.smartBookmarksVersion: 7
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140605174243
  • browser.startup.homepage_override.buildID: 20140605174243
  • browser.startup.homepage_override.mstone: 30.0
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 30.0
  • media.gmp-gmpopenh264.lastUpdate: 1423433276
  • media.gmp-gmpopenh264.version: 1.3
  • media.gmp-manager.lastCheck: 1423433275
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1423792243
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1422810669

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

Please describe what you did step by step.

Did you Download Firefox Full Installer For All languages And Systems {web link}

Please describe what you did step by step. Did you '''[http://www.mozilla.org/en-US/firefox/all/ Download Firefox Full Installer For All languages And Systems]''' {web link}
ideato 893 solutions 6250 answers

Hello, please download and install firefox, follow the next steps:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html (full dmg package)

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: How to download and install Firefox on Mac


thank you

Hello, please download and install firefox, follow the next steps: 1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html (full dmg package) 2. '''Trash''' the current Firefox application to do a clean install. 3. Install the version that you have downloaded. Do not select to remove your personal data, your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox#Mac Firefox Profile Folder], so you won't lose your bookmarks or other personal data. see also: [https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac How to download and install Firefox on Mac] thank you