Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

All my stored passwords suddenly disappeared, after a Windows software update. Any solution?

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by FredMcD

moulas
moulas
more options

All my stored passwords in mozilla suddenly disappeared. I have mozilla 35.0 for windows. I think this happened after my computer performed a windows update (windows 8.1). Is there a way to recover my passwords?

All my stored passwords in mozilla suddenly disappeared. I have mozilla 35.0 for windows. I think this happened after my computer performed a windows update (windows 8.1). Is there a way to recover my passwords?

All Replies (2)

guigs
guigs
more options

Right click on the Profile folder and "Restore to previous version"

FredMcD
FredMcD
more options

These can't get your data back, but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences