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Clicking a link will not open a new tab

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On a Win7 computer, Firefox 34.0.5 works fine for the administrator account. For the user account however, a new tab will not open when clicking on a link in a web page. The settings under options / tabs are all checked properly. I have uninstalled Firefox, removed all the files from the profile directory for the user, then reinstalled Firefox - got the same result. I even uninstalled Flash player per https://support.mozilla.org/en-US/questions/1032376 - still, a new tab will not open when clicking on a link in a web page. Have tried safe mode and restoring defaults without any luck. I suspect the answer is simple (Occam's razor) - just can't seem to find it though.

On a Win7 computer, Firefox 34.0.5 works fine for the administrator account. For the user account however, a new tab will not open when clicking on a link in a web page. The settings under options / tabs are all checked properly. I have uninstalled Firefox, removed all the files from the profile directory for the user, then reinstalled Firefox - got the same result. I even uninstalled Flash player per https://support.mozilla.org/en-US/questions/1032376 - still, a new tab will not open when clicking on a link in a web page. Have tried safe mode and restoring defaults without any luck. I suspect the answer is simple (Occam's razor) - just can't seem to find it though.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.10
  • Next Generation Java Plug-in 11.25.2 for Mozilla browsers
  • Shockwave Flash 16.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.1.3.153

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0

More Information

FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

I've called the big guys to help you. Good luck.

Is this part of a network (work for example) ?

Is the user just a user, restricted in some way, administrator?

I've called the big guys to help you. Good luck. Is this part of a network (work for example) ? Is the user just a user, restricted in some way, administrator?

Question owner

The computer is a free-standing home system, not part of a network. And the user account is just a user account, not the administrator. I have tried changing the account to administrator without any change - a new tab will still not open when clicking on a link in a web page.

The computer is a free-standing home system, not part of a network. And the user account is just a user account, not the administrator. I have tried changing the account to administrator without any change - a new tab will still not open when clicking on a link in a web page.
cor-el
  • Top 10 Contributor
  • Moderator
17470 solutions 157885 answers

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.

See:

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test. *http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/ It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program. Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process. See: *https://support.mozilla.org/kb/Server+not+found *https://support.mozilla.org/kb/Firewalls *https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating

Question owner

I had both the firewall and anti-virus disabled during the re-installation, so this is not the issue. Additionally, on previous versions of Firefox, a new tab would open when clicking on a link in a web page. It only started happening on a later version of Firefox. (I can't tell you what version it stopped working as it is not my computer - it belongs to a friend - I am just working on it for her.)

I had both the firewall and anti-virus disabled during the re-installation, so this is not the issue. Additionally, on previous versions of Firefox, a new tab would open when clicking on a link in a web page. It only started happening on a later version of Firefox. (I can't tell you what version it stopped working as it is not my computer - it belongs to a friend - I am just working on it for her.)
cor-el
  • Top 10 Contributor
  • Moderator
17470 solutions 157885 answers

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

Create a new profile as a test to check if your current profile is causing the problem. See "Creating a profile": *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems. *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

Does the Firefox have any king of blocking add-ons? Are there any blocking programs, including virus protection?

Start your Computer in safe mode. Then start Firefox. Try Safe web sites.

Starting The Computer In Safe Mode;
Free Online Encyclopedia

Does the Firefox have any king of blocking add-ons? Are there any blocking programs, including virus protection? Start your '''Computer''' in safe mode. Then start Firefox. Try '''Safe''' web sites. '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]'''
jscher2000
  • Top 10 Contributor
8690 solutions 71036 answers

Apologies if this seems like a stupid question but I don't want to guess wrong and give you a lot of useless advice...

What currently happens when you click a link?

  • Link opens in the same tab
  • Link opens in a new window
  • Nothing happens, Firefox doesn't open the link at all

Are there particular sites where you have this problem or is it on all sites?

Apologies if this seems like a stupid question but I don't want to guess wrong and give you a lot of useless advice... What currently happens when you click a link? * Link opens in the same tab * Link opens in a new window * Nothing happens, Firefox doesn't open the link at all Are there particular sites where you have this problem or is it on all sites?

Question owner

The link opens in the same window. It's not unique to any site, it's consistent.

The link opens in the same window. It's not unique to any site, it's consistent.

Question owner

FredMcD said

Does the Firefox have any king of blocking add-ons? Are there any blocking programs, including virus protection? Start your Computer in safe mode. Then start Firefox. Try Safe web sites. Starting The Computer In Safe Mode;
Free Online Encyclopedia
''FredMcD [[#answer-670628|said]]'' <blockquote> Does the Firefox have any king of blocking add-ons? Are there any blocking programs, including virus protection? Start your '''Computer''' in safe mode. Then start Firefox. Try '''Safe''' web sites. '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]''' </blockquote>

Question owner

No there are no blocking add-on's. I will try it in safe mode to see if that helps.

No there are no blocking add-on's. I will try it in safe mode to see if that helps.

Question owner

cor-el said

Create a new profile as a test to check if your current profile is causing the problem. See "Creating a profile": If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.
''cor-el [[#answer-670618|said]]'' <blockquote> Create a new profile as a test to check if your current profile is causing the problem. See "Creating a profile": *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems. *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox </blockquote>

Question owner

Creating a new profile is something I did not think of - thank you - I will try that and see what happens.

Creating a new profile is something I did not think of - thank you - I will try that and see what happens.
John99 971 solutions 13138 answers

Hi postseason,

Your last post was merely a copy of another post. Did you post that because it was corel's answer that worked ?

(These sort of replies are a new forum feature, I think there is an intention to re-label the reply button a quote)

Hi postseason, Your last post was merely a copy of another post. Did you post that because it was ''corel'''s answer that worked ? (These sort of replies are a new forum feature, I think there is an intention to re-label the '''''reply''''' button a ''quote'')
FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

Type about:config<Enter> in the address bar. If a warning screen comes up, press the Be Careful button. This is where Firefox finds information it needs to run. At the top of the screen is a search bar. Type link

Compare your settings with these;

Type '''about:config'''<Enter> in the address bar. If a warning screen comes up, press the '''Be Careful''' button. This is where Firefox finds information it needs to run. At the top of the screen is a search bar. Type '''link''' Compare your settings with these;
John99 971 solutions 13138 answers

Just a thought.

The default action of most links, when left clicked, is to open in the same tab.
Try it with the links that are names under avatars on your question page.

If you wish to open such links in a new tab you need another method for instance

right click -> Open Link in New Tab.
Middle Click
Just a thought. The default action of most links, when left clicked, is to open in the same tab. <br /> Try it with the links that are names under avatars on your question [https://support.mozilla.org/en-US/questions/1038352 page]. If you wish to open such links in a new tab you need another method for instance right click -> Open Link in New Tab. * [[Use mouse shortcuts to perform common tasks in Firefox]] Middle Click
John99 971 solutions 13138 answers

FredMcD said

Type about:config<Enter> in the address bar. If a warning screen comes up, press the Be Careful button. This is where Firefox finds information it needs to run. At the top of the screen is a search bar. Type link Compare your settings with these;

NOTE

  • Default values in order are 3, false, 1, 2
  • User set means changed from default, and they display as bold
  • You could also filter on "tabs" those settings would be expected to be
in light grey not bold black, if your tabs settings are at default values.
''FredMcD [[#answer-671363|said]]'' <blockquote> Type '''about:config'''<Enter> in the address bar. If a warning screen comes up, press the '''Be Careful''' button. This is where Firefox finds information it needs to run. At the top of the screen is a search bar. Type '''link''' Compare your settings with these; </blockquote> NOTE * Default values in order are 3, false, 1, 2 * User set means changed from default, and they display as bold * You could also filter on ''"tabs"'' those settings would be expected to be in light grey not bold black, if your tabs settings are at default values. * see also [http://kb.mozillazine.org/About:config]
jscher2000
  • Top 10 Contributor
8690 solutions 71036 answers

Hi postseason, you said

The link opens in the same window. It's not unique to any site, it's consistent.

As John99 stated, that is the normal way that Firefox handles links. The setting in options refers to when links are coded to open in a new window, do you want a new window or do you prefer a new tab.

In addition to the methods John99 listed, Ctrl+click opens a link in a new tab (nearly always; links intercepted by scripts can evade it).

If you want ALL links to AUTOMATICALLY open in a new tab, you would need an add-on for that. I don't use it myself, but Tab Mix Plus has a very rich set of options for where to open links, bookmarks, etc. You can read more about it here:

https://addons.mozilla.org/firefox/addon/tab-mix-plus/

As a footnote, Google has a search preference (here) that codes results to open in a new window, so that's why I asked if you only noticed the difference on particular sites.

Hi postseason, you [[#answer-671346|said]]'' <blockquote> The link opens in the same window. It's not unique to any site, it's consistent. </blockquote> As John99 stated, that is the normal way that Firefox handles links. The setting in options refers to when links are coded to open in a new window, do you want a new window or do you prefer a new tab. In addition to the methods John99 listed, Ctrl+click opens a link in a new tab (nearly always; links intercepted by scripts can evade it). If you want ALL links to AUTOMATICALLY open in a new tab, you would need an add-on for that. I don't use it myself, but Tab Mix Plus has a very rich set of options for where to open links, bookmarks, etc. You can read more about it here: https://addons.mozilla.org/firefox/addon/tab-mix-plus/ As a footnote, Google has a search preference ([https://www.google.com/preferences here]) that codes results to open in a new window, so that's why I asked if you only noticed the difference on particular sites.