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When on Facebook, when I click like comment anything it takes me back to the top of the page. Doesn't happen on Google chrome. I am ready to uninstall!

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  • Last reply by cor-el

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When I am on Facebook using Firefox, whenever I click on "like" "comment" "more" it takes me back to the top of the page. It only happens on Firefox, works fine with Google. This started before the last update. I had changed to Google, but went back to Firefox to see if the issues were resolved and they are not. Please help, would like to stay with Firefox.

When I am on Facebook using Firefox, whenever I click on "like" "comment" "more" it takes me back to the top of the page. It only happens on Firefox, works fine with Google. This started before the last update. I had changed to Google, but went back to Firefox to see if the issues were resolved and they are not. Please help, would like to stay with Firefox.

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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window