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Typing at symbol (shift+2) displays double quote (")

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  • 2 have this problem
  • 72505 views
  • Last reply by brucenelson

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In typing the question, I find that the two keys are reversed. (shift+2 displays ", shift+' displays @) This happens on any page displayed via Firefox. The symbols displayed on typing each are correct on pages displayed with internet explorer, and also in local products such as word or excel. Win 7, Firefox 33.0.2

Chosen solution

It is possible that you have switched the keyboard layout by accident by using the key sequence to rotate the keyboard layout.

Windows remembers the keyboard layout setting per application and you may have changed the keyboard layout by accident via a keyboard shortcut.

  • Make sure that you have the Language bar visible on the Windows Taskbar
  • You can do that via the right-click context menu of the Taskbar: Toolbars > Language Bar
  • Check the keyboard language (keyboard layout) setting for the application that has focus via the icon on the Language bar
  • You need to do that while Firefox has focus because Windows remembers the keyboard layout setting per application
  • The default key combination to rotate the layout is the Ctrl+Shift or Alt+Shift combination that is used in Firefox for menu items, so it is quite possible to change the layout accidentally.
  • To avoid an unintentional switch, assign a specific key sequence (Alt/Ctrl+Shift+number) to select keyboard layouts and remove the key combination to rotate layouts (Alt+Shift or Ctrl+Shift)
  • Control Panel > Regional and Language Options > Keyboards and Languages > Change keyboards > Advanced key settings > Change key sequence
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Chosen Solution

It is possible that you have switched the keyboard layout by accident by using the key sequence to rotate the keyboard layout.

Windows remembers the keyboard layout setting per application and you may have changed the keyboard layout by accident via a keyboard shortcut.

  • Make sure that you have the Language bar visible on the Windows Taskbar
  • You can do that via the right-click context menu of the Taskbar: Toolbars > Language Bar
  • Check the keyboard language (keyboard layout) setting for the application that has focus via the icon on the Language bar
  • You need to do that while Firefox has focus because Windows remembers the keyboard layout setting per application
  • The default key combination to rotate the layout is the Ctrl+Shift or Alt+Shift combination that is used in Firefox for menu items, so it is quite possible to change the layout accidentally.
  • To avoid an unintentional switch, assign a specific key sequence (Alt/Ctrl+Shift+number) to select keyboard layouts and remove the key combination to rotate layouts (Alt+Shift or Ctrl+Shift)
  • Control Panel > Regional and Language Options > Keyboards and Languages > Change keyboards > Advanced key settings > Change key sequence
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sounds like you have managed to switch your keyboard to the UK configuration. if you press shift and ", you should get @. windows options should allow you to change the country for the keyboard, but in the short term, press shift and ".

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Thank you to the two persons who responded. Your effort to help me is appreciated.

1.) This is not a Windows issue. Pages displayed in IE browser work fine. Local applications (Word, Excel) are fine. (@ vs ") 2.) I tried changing the language option in Firefox Tools>Options>Content>Languages -- no help (change from English-Canada at top of list to English-US at top of list) 3.) This is a problem that only started this week. .

4.) PROBLEM SOLVED -- YAY, HURRAH. Mozilla/Firefox update to 33.0.3. @ & " are back on the proper keys with either English-Canada or English-US. (Yes, I did try to look at the new updates before I posted, but could not figure out what to do.)