Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Address Bar no longer works

  • 2 replies
  • 9 have this problem
  • 296 views
  • Last reply by dwarde_2000

more options

The address bar no longer works when entering an address, or when selecting from recently visited sites, the only way I can visit a site is to use Google to find the URL and then click on it from the search results

Chosen solution

Thanks,

it would appear the culprit is Tab Utilities 1.58.28.1 as having disabled all extensions and then restarted the problem only occurs when that particular extension is enabled

Read this answer in context 👍 3

All Replies (2)

more options

Hello dwarde_2000, try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • click the menu button New Fx Menu , click Help Help-29 and select Restart with Add-ons Disabled.

When the Firefox Safe Mode window appears, select "Start in Safe Mode".
Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.


thank you

more options

Chosen Solution

Thanks,

it would appear the culprit is Tab Utilities 1.58.28.1 as having disabled all extensions and then restarted the problem only occurs when that particular extension is enabled