Firefox მხარდაჭერის ფორუმი

My Firefox account is synchronized across my personal devices and my work laptop. This has been working fine for a while, until today I got an error on my work laptop that "Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile". I suppose this is because it's using version 102.12.0esr, whereas my PC uses version 114.0.

My workplace won't let me just install the normal version of Firefox.

So in my search for a solution, my first hope is that someone can provide some magic solution, maybe?

If there is no such thing, I'd like to know if there's an esr version right around the corner that will fix this?

In the event that I'm all outta luck, what I'd like to be able to do is try to disconnect my profile on the laptop from synchronization, and then force it to open, hopefully it will work and then I won't have synchronization anymore but at least I'll have my profile as it currently is. Can someone tell me how to do this, if it's possible?

What I absolutely want to avoid at all costs is to manually rebuild my profile. Restoring all my settings, including those hidden in about:config, and all my extensions' settings by hand is going to be a nightmare.

Any help is appreciated. Thanks.

I'm on the latest non-beta version of Firefox on my PC, but my problem has been happening for over a month now. Whenever I add a new bookmark, Firefox has started remembering the last folder I saved a bookmark into. That's not really a helpful feature but, worse still, it doesn't actually save the bookmark into that folder but saves it into Bookmarks Menu instead. I then have to add the bookmark again and choose the folder I want to save it into, as on the second attempt it defaults to Bookmarks Menu as the location. Sometimes the new bookmark remains in the Bookmarks Menu after the second save regardless of what other folder I select. I haven't checked to see if the bookmarks are being duplicated in that scenario.

I've been assuming that this was a bug and have been expecting it to be fixed, but there have been several new releases of Firefox since I started having the problem and it still remains. Moreover, I can't find anything online to suggest that other people are having the same issue, which makes me think it's something to do with my system.

I'd be grateful for any assistance you can provide please.

Dear Team,

I'm using version 114.0 (64 bits) with Eset Internet Security 16.1.14.0 installed on a Windows 10 machine 22H2 Build 19045.2965. I have refreshed Firefox from previous version yesterday (06/06/2023) (it asked me to restart the browser). Since then I cannot load any page (not even the about:crashes or settings or passwords, or any website). All pages keep on crashing, the reports are not generated nor sent to support. I have tried to locate the crash reports under APPDATA, but none being generated. I also tried to disable my anti-virus software thinking it may cause an issue, but still no luck. The same happens in Safe mode as well. Tried clean install as well, but again the same thing happens.

Kindly look into it!

Best regards,

Sandor

There are many mainstream websites that have stopped functioning in firefox that work perfectly fine when switching over to brave and enabling scripts

these are not obscure sites, they are sites for privacy protecting entities hence the lack of function on firefox is perplexing

how do we make these sites work in firefox again to save the switching to brave?

I'm amazed, just AMAZED I can't find the answer to this with a simple google search, or searching the questions here, and I re-worded my search several times. All the answers I could find, even chatGPT (I know it's not alway sup to date) told me to use this option even though I specifically told it it wasn't there, is anyone aware that sometimes the option isn't there? What gives? Not blaming anyone specifically, but this a really simple question, I'm I the first person it's ever happened to?

I'm trying to fix a sound problem where videos will not play, and this is a suggested step. The sound on youtube videos plays with Google Chrome, so it's not my sound drivers, just with firefox it doesn't play. One of the steps as well was the clear my info, I cleared everything except history, I wished there was a way to back those up, I'll look it up.

Starting firefox in safe mode doesn't fix the problem either.

I constantly get logged out of ESPN on Firefox. Doesn't happen on any other browser using the same plugins. It's inexcusable for this issue to persist for nearly 6 months now. The worst part is that I can't log back in. The "Log In" button won't work and I'll have to sign all the way out of ESPN+ just the sign back in. It's happened 26 times this year. Firefox is getting worse by the day.

I use mozilla on two machines. They both have gotten to where they lock up when trying to access a second page. The normal place they lockup is "waiting nexusensighten.com". I talked with etrade and they had me try MS edge. It works without a problem. I've started having the same problem with yahoo mail.

I deleted cache and cookies numerous time. Etrade guy had me just type etrade.com to get started. It didn't help.

I update automatically. Thanks for your help.

Harmon Lowman

like the title says, i installed the latest Firefox update and my graphics driver started crashing every few minutes. tried updating my graphics card driver (Nvidia RTX3070) and tried to set the browser to software rendering, but nothing helps, it keeps going black and restart every few minutes.

There really should be a option to revert from a update, i had this a lot with Firefox, troubles after updates. And with no way to fix it, so i have to use another browser until it is fixed..kinda troublesome.

Everything worked normally for me for 2 years, but recently i decided to reinstall windows. So i did it, downloaded firefox on raw system and now i get this error on some youtube videos. I tried everything i could find but nothing fixed this issue. It pops up with firefox account, without it, in private vindows, in regular ones, with addons, without them. I tried reinstalling firefox, i updated every driver, i use google DNS, but it still doesnt work. In edge, chrome etc. theese videos play fine

Dear support, I'd like to ask you about auto-update option enabled in Mozilla Firefox. In our company we have Mozilla Firefox ESR onboarded and in use. One of our security report showed that Firefox version we use across company is vulnerable - because not all machines have the latest version installed. So I was a bit surprised because I know that auto-update is enabled for this application. I've checked it on my machine and I've got the latest version once I open Firefox and check via "About" button, right after that I've got the latest update installed. Together with my colleague we checked it on her machine whether it's really needed to check the version manually and then update is installed or is installed in the background and seems that my colleague got an update without manually checking the version, she just left the app open and after some time we checked the version and it was already updated.

My question is - is it enough to have Firefox open and it installed the latest version in the background without any action needed from user? Or user has to manually check the version and afterwards the update will be installed?

Another question I have, is the application vulnerable even if the app is not open?

Thank you in advance & BR

Not noticed before but when I right-click on the Firefox icon in the task bar, it pops up a list of recent browsing addresses, especially the ones that have started off as a i-click, browser tracking or whatever. I didn't think that they should be there as I have selected "always use Private Browsing" and my history is not being saved, or so I thought. These are active links. Clearing history, inc data and cookies doesn't remove these links. Nor does CCleaner or Bitdefender remove these. I want all history and cookies deleted when I exit the Browser. Apart from removing them individually by right-click, what do I do. It seems that Edge does the same on my partners laptop

Long story short I've lost about 30-40 tabs and can't get them back. What happened was that my computer was being strangely slow, so I opened task manager to close some stuff with one of them being firefox. I had about 6 windows open, 2 of them having a lot of tabs, the other 4 only having a few. Reopened firefox, click restore previous session and only 3 windows reopen. I've never had this before and am scrambling to try to fix it as the tabs/windows that did not reopen are the ones that were actually important. I've tried to use the scrounger thing that jscher2000 has suggested and haven't been able to find anything (I don't know much about code tho so could probably be missing something). I don't know what to do and am panicking a little as like I said, those windows that did not reopen were important. I'm trying to figure out if firefox saves older versions of the session restore .jsonlz4 files (besides the .baklz4) but they seem to just be overridden/deleted. Is there anything I can do or am I just screwed? Also recently closed windows and tabs options are empty when looking at the history tab, which has also never happened. New update today so could it be that that has caused this problem? Finally, I've looked at the Import and Backup -> Restore option, which has worked for me once when something similar happened, and between Saturday morning and now (Tuesday), there is nothing, which is odd as I close out all my tabs every night and this morning everything was restored perfectly. Yesterday is when I opened a lot of the important tabs for the one window, so could there be some kind of glitch occuring there? Any help would be appreciated Thanks

hello team,

i have a question about feature in firefox, that is auto sleep tab. that's what i call it.

let me tell you first to get better understanding. so i'm work as a vendor for my client. and to connect to my client environment, usually i used remote desktop connection. there is firefox too but a little bit different. in remote desktop firefox, there is a feature auto sleep tab. so tab that hasn't been accessed in a few minutes will going to sleep state. but it's different with my local firefox. no matter how long I do not open the tab, it never goes to sleep state. i'm pretty sure i'm using latest version and same type of firefox. but why that feature doesn't exist in my firefox?

some websites load in private but not normal browser. i have tried in safe mode with no addons still no luck, ive tried a few odd and end things to get these sites to load with no luck. any advice would be great. i do not get any errors the websites just stop loading or playing videos.

I recently got help (thank you, Cor-El!!) and was able to put Firefox into compact mode. It's still not enough. Is there anyway to make even compact mode smaller? After websites add their own headers and all, it now leaves me about 2 inches of working space; it's better than one inch but isn't enough to see things.

I've been trying to keep going back to version 99 (darker attached screenshot in blues) but it isn't being allowed. The other screenshot (lighter, in oranges and pinks) is the current version in compact mode. It's a bit better, but still is not good.

Is there any way I can change the height of the headers myself? Or can I ask someone else to do it? I'd like it about half to 2/3 the size it is now, even in compact mode. Can I do that? If so, how?

Or, can I switch things around so the headers are at the side of the screen? This is a standard 15" diagonal screen laptop currently running Windows 10.

Recently something changed. Used to be that opening a tab presented a horizontal mid-screen array of icons of URLs. Handy. Don't know the lingo. They've been transgraded. Be nice to get them back.

Windows 10 desktop. Latest Firefox..

Network Protocol Error

An error occurred during a connection to www.facebook.com.

The page you are trying to view cannot be shown because an error in the network protocol was detected.

   Please contact the website owners to inform them of this problem. I get this often

When I switch from one tab to another doesn't matter the webpage the page adjusts the content on the tab. For example I was on youtube and switched over to gmail and it adjusted the screen and when I switched back to youtube it did the same on youtube. I wasn't zoomed in or anything. I was just on the tab and it was fine and looked how it should but as soon as I switch to another tab it does it on that tab and then will do it again when I switch back to the tab I was on originally on. I'm on FF vers 113.0.2 (64-bit).