შეკითხვები ჭდეებით: ყველა კითხვის ჩვენება

Windows 10 NOT Windows 8

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to… (ვრცლად)

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to change to Windows 10, Windows 10 isn't an option. I changed my OS to 10 in your box below. Why? I don't understand this.

Asked by Rhonda 4 თვის წინ

Last reply by James 10 წუთის წინ

Quit Your Browser App Pop-up

I have Windows 11, ver 22H2, on laptop. I use Nord VPN and Webroot antivirus which I have been using several years. This event just started occurring a week ago, and I ca… (ვრცლად)

I have Windows 11, ver 22H2, on laptop. I use Nord VPN and Webroot antivirus which I have been using several years. This event just started occurring a week ago, and I can't find any Google references to it. As soon as I open Firefox a pop-up appears that says: "Quit your browser app. For Threat Protection to start working with your browser, you need to quit it first. Quit Firefox and click Continue." Then there are two clickable choices, Continue and Cancel. I always click Cancel because I don't know what this Threat Protection is. Then the pop-up keeps reappearing. About every five minutes it pops up and two or three times in a row after I click Cancel. It does this as long as Firefox is open. I have tried disabling Nord VPN and it made no difference. I have run complete scans with Webroot and it found nothing. I have tried uninstalling Webroot antivirus & rebooting and it made no difference, the pop-up still appears. I have tried downloading Malwarebytes and running a complete scan while Webroot was uninstalled, and it found nothing. I am out of ideas. I fear it is malware, but Nord VPN did not stop it, and both Webroot antivirus and Malwarebytes scans find nothing. I would appreciate any help.

Asked by debow48 3 საათის წინ

Last reply by James 2 საათის წინ

*.final files

I recently had hard drive problems and during the ensuing melee, I discovered that Firefox has stored well over 100k files with the general name {xxx...}.final. Being the… (ვრცლად)

I recently had hard drive problems and during the ensuing melee, I discovered that Firefox has stored well over 100k files with the general name {xxx...}.final. Being the curious sort--and given that these boogers are taking up almost 1Gb--I looked at a few and they appear to be related to websites that I visited. I can see keeping some recent things around, but some of this goes back, literally, to the day I bought my PC. Um...that's a lot of files and a lot of space for places I visited once and will never go to again. Some of the websites no longer exist, so obviously those files are wasted space.

I am unable to find much about this on the web, either via Google or the help here. A few people have brought it up, but no one seems to know what to do. The help here goes nuts with the search term "final" and brings up a plethora of hits containing "finally" and so forth, but nothing useful. "}.final" isn't much help, either.

The path is C:\Users\<user name>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile name>\storage\default

Questions: 1) Can some or all of this be deleted? 2) Is there a way to tell Firefox not to be so anal about keeping so many useless things?

Given the sheer quantity of these things, it would make future backup/restores easier if I could trim some of the fat, but I don't want to mess things up, either.

Thanks...

Asked by greyrollins 12 საათის წინ

Last reply by cor-el 4 საათის წინ

Google safesearch

Hello. I have a problem with turning off google safesearch. I'm 28 years old so it's not a problem with google acc. I have same firefox on pc and on laptop. On pc and on … (ვრცლად)

Hello. I have a problem with turning off google safesearch. I'm 28 years old so it's not a problem with google acc. I have same firefox on pc and on laptop. On pc and on smarthphone it's easily turning off and if i'm using edge or chrome on laptop it's also turned off, but if i'm using firefox exactly on google it's always turned on no matter what i'm do. Just in case, if i'm using for example bing search in firefox it's also turned off, likely it's always turned when i'm using google with combination in firefox. Methods that I already tried: 1) Turned off in computer settings (not worked) 2) Reinstalled browser (not worked) 3) Checked in my wifi settings (not worked) 4) Updated everything (not worked) Waiting for your help.

Asked by roman94994 9 საათის წინ

Last reply by Dropa 6 საათის წინ

Why is Firefox opening new tabs for content I have not clicked or even moused over?

Why is Firefox opening new tabs for content I have not clicked or even moused over? This just started a few days ago. It is mostly adds, but sometimes news articles I ha… (ვრცლად)

Why is Firefox opening new tabs for content I have not clicked or even moused over? This just started a few days ago. It is mostly adds, but sometimes news articles I have not selected.

Asked by pmuench 18 საათის წინ

Last reply by TyDraniu 17 საათის წინ

Firefox 109, Mac laptop, application menu not working

I am using Firefox 109 on my MacBook Pro (M1 chip), and after I upgraded to version 109, the application menu stopped working. When I click on the pancake icon in the upp… (ვრცლად)

I am using Firefox 109 on my MacBook Pro (M1 chip), and after I upgraded to version 109, the application menu stopped working. When I click on the pancake icon in the upper right corner of the screen, the drop down menu becomes visible, but none of the items on the list are responsive. Fortunately, I can access passwords and the like by going to preferences under the Firefox menu on the left of the screen, but it's less convenient. Can I fix this on my own, or do I need to wait for the next upgrade?

Asked by Rick Herder 1 დღის წინ

Last reply by Mich 22 საათის წინ

Firefox updates

I do my Firefox updates manually. I am currently using version 108.0.2. When I click on "about", it says I should "Update to Partner Removal". It usually tells me to upda… (ვრცლად)

I do my Firefox updates manually. I am currently using version 108.0.2. When I click on "about", it says I should "Update to Partner Removal". It usually tells me to update to the next version that is available. What is Partner Removal? Is it a legitimate update? I can't find anything on the website regarding this. Why does it not tell me to update to version 109?

Thank you for your help.

Mark Olson

Asked by Markeo 1 დღის წინ

Last reply by James 1 დღის წინ

After downloading a file from Google Drive, Firefox 1) annoyingly does not ask me in which folder to download the file and 2) opens a preview of the document

As mentioned Firefox, unlike Chrome, does not ask me where I want to download a file on my computer. I have it checked to "Always ask me where to download the file" and y… (ვრცლად)

As mentioned Firefox, unlike Chrome, does not ask me where I want to download a file on my computer. I have it checked to "Always ask me where to download the file" and yet it still does not. Additionally when downloading PDFs it opens another tab as a preview for the document in question that I have just opened, but I do not want it to it is quite annoying. Thank you for your help.

Asked by ianshotts123 1 დღის წინ

Last reply by jscher2000 - Support Volunteer 1 დღის წინ

Unable to load Firefox

I am suddenly unable to load Firefox on my desktop.. When I double click the icon, I see the circle spin for about 2 seconds, then nothing happens. I've unnstalled and re… (ვრცლად)

I am suddenly unable to load Firefox on my desktop.. When I double click the icon, I see the circle spin for about 2 seconds, then nothing happens. I've unnstalled and reinstalled Firefox, but that didn't help. I can access it on my laptop, so it seems smth has gone wrong on my main computer. Any ideas?

Asked by smlayton 1 დღის წინ

Last reply by cor-el 1 დღის წინ

Firefox and Firefox Developer Edition on the same computer

Hello everyone! I was wondering if it is possible to have both Firefox and Firefox Developer Edition installed on the same computer and maybe even run side by side. FYI I… (ვრცლად)

Hello everyone! I was wondering if it is possible to have both Firefox and Firefox Developer Edition installed on the same computer and maybe even run side by side. FYI I already have the Normal version of Firefox installed.

Asked by Nikolas Ts. 1 დღის წინ

Last reply by cor-el 1 დღის წინ

Firefox opening other apps

My issue is that whenever I do a fresh opening of the Firefox app on my 14" MacBook Pro, it immediately opens the App Store in the Twilio Authy app. Can anyone explain wh… (ვრცლად)

My issue is that whenever I do a fresh opening of the Firefox app on my 14" MacBook Pro, it immediately opens the App Store in the Twilio Authy app. Can anyone explain why this is occurring? Can someone tell me how to eliminate this problem and has it happened to anyone else?

Asked by أحمد جارو 1 დღის წინ

Last reply by Dropa 1 დღის წინ

Web pages view

Source code (?) showing instead of icon on some websites to varying degrees. I've tried troubleshooting mode and it made no difference. This has been going on for a few m… (ვრცლად)

Source code (?) showing instead of icon on some websites to varying degrees. I've tried troubleshooting mode and it made no difference. This has been going on for a few months or longer.

Asked by jgraglan 1 დღის წინ

Last reply by cor-el 1 დღის წინ