შეკითხვები ჭდეებით: ყველა კითხვის ჩვენება
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Passwords not restoring

I have tried every support advice I can find and no matter what I do passwords are not restoring. Here is what I have done: Opened about:profiles Opened profile folder Ex… (ვრცლად)

I have tried every support advice I can find and no matter what I do passwords are not restoring. Here is what I have done: Opened about:profiles Opened profile folder Exit firefox transfer key4.db and signons.jstor files from backup to the new folder

Nothing happens.

I have tried creating new folders and following those steps. I have tried everything.

კითხვის დამსმელი robin.maxim 7 თვის წინ

ბოლო პასუხის გამცემი jscher2000 - Support Volunteer 7 თვის წინ

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Which topic best describes your question?

Most other forums don't impose this type of limited categorization. What is the best way to proceed here when you topic here doesn't have an obvious fit? This is not unc… (ვრცლად)

Most other forums don't impose this type of limited categorization. What is the best way to proceed here when you topic here doesn't have an obvious fit? This is not uncommon. Should I be concerned that my question won't get to the right eyes/assistance needed?

Some venues offer the ability to add tags. Why not give us the ability to add "tags" if you believe some sort of pre-designation is necessary? Does that qualify for my choosing this topic?

How about "other"?

კითხვის დამსმელი noel_envode 7 თვის წინ

ბოლო პასუხის გამცემი Mandy 7 თვის წინ

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No Tiles on my New Tab

I just got a new pc, and added Firefox, and also imported all of my bookmarks. But I don't see any way to add tiles to the new tab page. There are no Tiles there, even af… (ვრცლად)

I just got a new pc, and added Firefox, and also imported all of my bookmarks. But I don't see any way to add tiles to the new tab page. There are no Tiles there, even after 3 days. I really like having the links I visit most listed in tiles on the new tab page. Why don't I have any and how can I add them? I don't see anything the settings, and the help answers don't help because there are no tiles to right click on.

კითხვის დამსმელი campgrounds 7 თვის წინ

ბოლო პასუხის გამცემი Paul 7 თვის წინ

  • დაარქივებული

Many links will not open except in a new tab

Windows 11, v23H2 After the last update, I have a problem opening some links just with a left click. Most open fine, but on some sites, I can open the site fine, but all… (ვრცლად)

Windows 11, v23H2

After the last update, I have a problem opening some links just with a left click. Most open fine, but on some sites, I can open the site fine, but all other links have to be opened in a new tab. Sometimes, I can't even get that menu to come up, so I have to save the link URL and open it in a new tab manually.

I have my browser set to open all tabs in a new window, so that's not the problem.

It's very annoying, especially when I'm trying to get something done quickly.

How do I fix this? TIA

კითხვის დამსმელი D A 7 თვის წინ

ბოლო პასუხის გამცემი D A 7 თვის წინ

  • დაარქივებული

Tab bar of browser doesn't react to clicks, needs restart

I updated Firefox to version 138 yesterday(29rd April). I use latest stable version of Linux Ubuntu. Sites itself will work, but top of browser wont. Can click open new t… (ვრცლად)

I updated Firefox to version 138 yesterday(29rd April). I use latest stable version of Linux Ubuntu. Sites itself will work, but top of browser wont. Can click open new tab from +-button, but can't close it.

Browser stops reacting to mouse clicks when browsing (after hours of browsing) and I have to use right-click to navigate on sites.... until I restart browser. I tried to close tab and refresh tab when these problems occurred. Also, this occurs on all sites.

I think this is clearly browser problem(because clicked areas are on browser, not inside tabs), not problem in sites itself, because problem manifested itself after hours of browsing, not immediately.

Edit: I'm not well-versed enough to write Bugzilla-report. Also in 138.0.1-1 version, where I updated 3rd May 2025.

Edit 2: I've added picture of area that stops working. Edit 3: On another picture, can't close "Archaeology" tab, no matter what. Edit 4: Clarified things up.

კითხვის დამსმელი Heta Rikala 7 თვის წინ

ბოლო პასუხის გამცემი Heta Rikala 7 თვის წინ

  • დაარქივებული

10-13 processes continue to open and bog down everything

Using 2025-04 Cumulative Update Preview for Windows 10 Version 22H2 for x64-based Systems (KB5055612) Firefox 138.0.1 (64-bit) and says it is up todate. I have looked at … (ვრცლად)

Using 2025-04 Cumulative Update Preview for Windows 10 Version 22H2 for x64-based Systems (KB5055612) Firefox 138.0.1 (64-bit) and says it is up todate. I have looked at the about:config to find the browser.tabs.remote.autostart but it does not exist in the list of processes. I have also unchecked in settings both performance options intermitently to try and correct this problem, but nothing happens: (unchecked) Use recommended performance settings Learn more These settings are tailored to your computer’s hardware and operating system. (Unchecked) Use hardware acceleration when available Nothing pops up to allow choosing a different number as many support articles say. I have AdBlocker running as an add on and turned off the duck duck go privacy essentials and still nothing stops these insane amount of processes clogging up my computer. right now, on this page there is only this tab open and there are 13 processes running. Please send real fix instructions- thank you

კითხვის დამსმელი stephanie2 7 თვის წინ

ბოლო პასუხის გამცემი jonzn4SUSE 7 თვის წინ

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Opening Brouser Page

Previously my opening page had my icons to specific URL's I would link to daily. Recently Norton Search took over my opening page. How do I go back.

კითხვის დამსმელი gardenrep 7 თვის წინ

ბოლო პასუხის გამცემი pg_78 7 თვის წინ

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Can the Relay extension be added to Microsoft Edge?

Does the Relay extension only work on Firefox or can it be added to other browsers? It seems like a useful tool, but I don't want to be locked into a single browser. … (ვრცლად)

Does the Relay extension only work on Firefox or can it be added to other browsers? It seems like a useful tool, but I don't want to be locked into a single browser.

კითხვის დამსმელი lee.gallant 7 თვის წინ

ბოლო პასუხის გამცემი pg_78 7 თვის წინ

  • დაარქივებული

Add-on Ghostery / DuckDuckGo issue with AI settings

Please read below my emails to Ghostery support that describes the issue and the Ghostery response. The issue is using DuckDuckGo in Firefox with the Ghostery add-on ena… (ვრცლად)

Please read below my emails to Ghostery support that describes the issue and the Ghostery response.

The issue is using DuckDuckGo in Firefox with the Ghostery add-on enabled, and changing DuckDuckGo AI settings.

Please let me know if there is a resolution available.

Thanks, Malc [edited] @gmail.com __________________________________________________________________________________________

Malc May 1, 2025, 7:39 AM GMT+2

An FYI -

Ghostery Tracker & Ad Blocker - Privacy AdBlock 10.4.32 has an issue in Firefox with DuckDuckGo search engine Settings changes to AI Features, Chat to off, Assist to Never, then saved and shown working with a page refresh.

When Firefox is then shutdown and restarted the intended DuckDuckGo browser changes are not applied. Assist will still show a result in a search.

Proven by disabling Ghostery, again changing DuckDuckGo AI features and saving, shutting down Firefox and restarting, then searching with DuckDuckGo with no Assist displayed in result.

I can answer any questions you may have.

Regards, Long time happy Ghostery user Malc [edited] @gmail.com

__________________________________________________________________________________________

Ghostery Support 2 (Ghostery) May 1, 2025, 10:30 AM GMT+2

Hi there,

Thanks for reaching out to Ghostery and bringing this to our attention!

We were able to reproduce the issue on our end, though with slightly different conditions. It appears that DuckDuckGo’s settings are stored locally in the browser. If Firefox is set to clear cookies and site data (either manually or automatically), this would reset DuckDuckGo’s preferences each time — even with Ghostery disabled.

Could you please check if the option “Delete cookies and site data when Firefox is closed” is turned off in your Firefox settings and try again? In our tests, DuckDuckGo’s settings were preserved when this option was disabled. It would greatly help to narrow this down.

Here for any further questions! Best, Ghostery Support

__________________________________________________________________________________________

Malc May 1, 2025, 8:20 PM GMT+2

Hi Ghostery Support 2,

Thank you for replying.

Yes, the option “Delete cookies and site data when Firefox is closed” is turned on. When turned off and the Ghostery extension enabled, the changes to DuckDuckGo were saved and implemented correctly when Firefox was restarted.

I did find this.

In Firefox settings Cookies and Site Data, Manage Exceptions, I added "https://duckduckgo.com" and set Status to Allow. I also turned on “Delete cookies and site data when Firefox is closed”.

With the Ghostery extension enabled, the saved settings to DuckDuckGo were still active when Firefox was restarted.

But I do not think it wise to give DuckDuckGo an exception to use cookies and site data with no restriction.

Please keep me informed.

Regards, Malc [edited] @gmail.com

________________________________________________________________________________

Ghostery Support 2 (Ghostery) May 2, 2025, 10:23 AM GMT+2

Hi there, Thanks for getting back to us!

Unfortunately, there’s not much Ghostery can do in this case. If DuckDuckGo saves its settings internally, there may be no way to keep duckduckgo.com out of exceptions while preserving those settings elsewhere.

You might want to look into third-party tools that support this kind of setup, or consider reaching out to Mozilla’s support team with this request.

Here for any further questions! Best, Ghostery Support Support Ghostery

კითხვის დამსმელი searsgarb 7 თვის წინ

ბოლო პასუხის გამცემი searsgarb 7 თვის წინ

  • დაარქივებული

Firefox 138.0 on Linux Mint

Installed Firefox 138.0+Linuxmint1+Virginia as an update on my Linux mint computers, and now the bookmark toolbar is gone. I have right clicked the menu bar and set Book… (ვრცლად)

Installed Firefox 138.0+Linuxmint1+Virginia as an update on my Linux mint computers, and now the bookmark toolbar is gone. I have right clicked the menu bar and set Bookmark toolbar to "always show", but it does not show. I have gone into settings as well. What did version 138.0 do with my bookmark toolbar?

კითხვის დამსმელი Tim Powers 7 თვის წინ

ბოლო პასუხის გამცემი jonzn4SUSE 7 თვის წინ

  • დაარქივებული

How Do I regain the Bookmarks Sidebar automatically displayed when starting Firefox?

Just recently, the Bookmarks sidebar quit appearing automatically when I opened Firefox. In each new window, it can be selected manually. I posted this thread under "Pr… (ვრცლად)

Just recently, the Bookmarks sidebar quit appearing automatically when I opened Firefox. In each new window, it can be selected manually.

I posted this thread under "Privacy and Security" because other threads on the Internet (some quite old) say this issue can be fixed by changing the Browsing history settings. I tried that, but got a strange result: the Bookmarks sidebar did appear automatically, but the webpage I was on would not display any images embedded in the page. And then I wondered: why must I eliminate Browsing History just to automatically display my bookmarks?

Any help would be deeply appreciated.

კითხვის დამსმელი Richard Mugg 7 თვის წინ

ბოლო პასუხის გამცემი Mandy 7 თვის წინ

  • გადაწყვეტილი
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YouTube Homepage Never Loads

My YouTube homepage is blank when I visit using Firefox (see attached screenshot). Here is a list of all of the fixes I have tried: -Disabling all extensions and turning… (ვრცლად)

My YouTube homepage is blank when I visit using Firefox (see attached screenshot). Here is a list of all of the fixes I have tried:

-Disabling all extensions and turning off Enhanced Tracking Protection (at the same time) -Clearing cache -Clicking 'forget this site' on YouTube in my browser history -Restarting my PC/Firefox -Refreshing Firefox profile (this worked, but the issue returned after an hour) -Changing my system theme to light mode -Launching Firefox in troubleshoot mode -Logging in on an incognito window (with the same result) -Probably some other things I'm missing (I tried pretty much every result I could find from looking up 'YouTube homepage is blank' and 'YouTube homepage not loading).

The issue only occurs on Firefox and only after I log in to YouTube. This has never occurred before. I checked to make sure my Firefox and YouTube settings are the same as they've always been.

YouTube videos load fine as long as I paste the direct link into the URL bar, but ONLY the video (no comments, recommended videos, likes/dislikes, description, etc...) and I can't take it out of theatre mode nor fullscreen it (fullscreening it just removes the top bar of the browser--the video itself still has black bars on the sides).

Sometimes when I reload the page, I see the following at the end of the URL: &ThemeRefresh=1. I don't know if that means anything.

I am using the Firefox app on Windows 11. I am not using a VPN. This issue is specific to YouTube and YouTube only.

Any help would be greatly appreciated. Thanks!

კითხვის დამსმელი Nyxified 7 თვის წინ

პასუხის გამცემია Mandy 7 თვის წინ

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Youtube won't load in Firefox, no solutions work

I can not get Youtube to load on desktop Firefox. It works fine on the mobile website, app, and Chrome. I've tried clearing cookies and site data, removing extensions, re… (ვრცლად)

I can not get Youtube to load on desktop Firefox. It works fine on the mobile website, app, and Chrome. I've tried clearing cookies and site data, removing extensions, resetting Firefox, and disabling hardware acceleration, and so far nothing has worked. Has this been happening to anyone else ?

კითხვის დამსმელი dapprcadavr 7 თვის წინ

ბოლო პასუხის გამცემი Mandy 7 თვის წინ

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Youtube has stopped loading.

As of lasts night Youtube has stopped loading. After reading some support articles I reset my browser and turned off nearly every extension and setting I could find and g… (ვრცლად)

As of lasts night Youtube has stopped loading. After reading some support articles I reset my browser and turned off nearly every extension and setting I could find and got it to load once, but then it stopped again. Navigating to Youtube brings up a grid of squares (which I believe should be stills for videos). I turned the extensions back on and tried turning them off one by one but I'm unable to isolate on that's causing the issue. Similarly, I tried settings one by one, but cannot find one that resolves the issue. Using the one normal open Youtube window I have, I am able to open a video in a new tab, but there is no menu on the left, no links on top no comments, I can't even like a video.

კითხვის დამსმელი receipts4dj 7 თვის წინ

ბოლო პასუხის გამცემი Mandy 7 თვის წინ

  • გადაწყვეტილი
  • დაარქივებული

Change for Youtube?

Suddenly today (April 30) when I try to go to Yoube home page, I get a blank (see the picture). But if I try in a private window, it works. I see Youtube has re-designed… (ვრცლად)

Suddenly today (April 30) when I try to go to Yoube home page, I get a blank (see the picture). But if I try in a private window, it works.

I see Youtube has re-designed its home page - maybe that's part of ther problem.

Is there a setting I can change?

კითხვის დამსმელი bxcfilm 7 თვის წინ

პასუხის გამცემია bxcfilm 7 თვის წინ

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Blank Screen

When I opened Firefox all my webpages that I visited where there. Now it is just a blank screen and I have to go to webpages manually, there is no way to add them to my s… (ვრცლად)

When I opened Firefox all my webpages that I visited where there. Now it is just a blank screen and I have to go to webpages manually, there is no way to add them to my start screen. it just stays blank and search bar stays blue.

კითხვის დამსმელი hitechgear 7 თვის წინ

ბოლო პასუხის გამცემი Mandy 7 თვის წინ

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The new feature Tab Groups is absent from Mozilla, instruction page misleading

After updating to version 138.0, the browser put up an announcement page that informed me that I now have access to a great new feature, tab groups. It's actually a great… (ვრცლად)

After updating to version 138.0, the browser put up an announcement page that informed me that I now have access to a great new feature, tab groups. It's actually a great addition to the browser IMO.

But it's absent. I read the announcement page, then the help page it links to. Every description is inapplicable to my browser, there us no drag-over behavior for tabs, there is no "add tab to new group" option when right clicking. I updated to 138.0.1, same thing. There is a topic in Connect.mozilla.org about tab groups as a beta feature, and it's been up in beta since March. But my browser does not have it.

Granted, the help page vaguely says that no all users will see this feature as it's rolled out gradually until May 6th. But why then tell me that I already have it on update? And why is it rolled out gradually if it's already been in beta?

კითხვის დამსმელი AyeBraine 7 თვის წინ

ბოლო პასუხის გამცემი Agent virtuel 7 თვის წინ

  • დაარქივებული

Update 138.0 broke my ability to set link colors

Previously I could change the color of ONLY visited links. 138 broke that ability and replaced it with a contrast setting that changes every kind of link color and the pa… (ვრცლად)

Previously I could change the color of ONLY visited links. 138 broke that ability and replaced it with a contrast setting that changes every kind of link color and the page background color/design too. This totally stinks and makes the visited web pages look terrible and hard to read too.

Is there a way to set FF so that ONLY visited link colors can be changed to the preferred one?

კითხვის დამსმელი ff80 7 თვის წინ

ბოლო პასუხის გამცემი ff80 7 თვის წინ