Firefox Support Forum

I've been using Firefox and it's saved numerous passwords. However, these disappeared suddenly. Through testing, I discovered they reappear when I restart Firefox in Safe Mode (achieved via about:profiles => restart with adds-on disabled). Yet, re-enabling add-ons (restart in normal mode) causes the passwords to vanish again. Interestingly, disabling the add-ons in normal mode doesn't restore password access.

Looking for solutions or insights.

Hi I have a problem with the configuration of my Firefox. (I hope it is not something more serious like a malware or a security break)

Firefox version 124.0 (64bit) Os: Windows 10 Pro (64bit) 10.0.19045 Build 19045

Step to reproduce

1. 1. I go to: https://wwws.tesoro.es/index.aspx (website of the Spanish gov)
2. 2. I click on the link: Cl@ve in the center of the page (that should bring me to https://pasarela.clave.gob.es/Proxy2/ServiceProvider)
3. 3. I receive an error page "Did Not Connect: Potential Security Issue" "SEC_ERROR_UNKNOWN_ISSUER" (see the attached screenshot)

Things I tried

• I followed the same steps on Chrome on the same machine

The website works

• I followed the same steps on the same Firefox in Incognito mode on the same machine

The website DOESN'T work

• I followed the same steps on a completely new Firefox profile on the same machine

The website DOESN'T work

• I followed the same steps on Firefox on a different machine (same Firefox version, windows 11)

The website works

I just want to stop a piece of my own history from being shown on "Firefox Suggestion", which was made with a firefox browser on my previous device and is relatively private.(I know I can do this by modifying "Search Suggestions->Show search suggestions ahead of browsing history in address bar results", but I would like to preserve the function itself). That device is permanently unapproachable, and so is that browser. I tried "Clear recent history -> Everything", but it didn't work as expected and that is still shown. I think clear all my history(not only those made on this currently used device) may help, how can I do it?

I'm using Firefox password manager, which syncs passwords on 4 PCs and 1 Android phone that I use. Getting ready to set up Primary Passwords. Once it is set on one PC, what happens when I go to use one of the other ones, where PP is not set yet? Don't need lock outs or other hassles that I see many users struggle with. Thanks!

Firefox 123.0.1 W10 Pro.

Recent refresh of Firefox, suggested by Mozilla, due to some HTTP conflict.

Refresh created a new profile and backed up/saved old profile. Now can not get auto login or auto fill to work. Will not stay logged in when leaving a page.

Can I remove the new profile and use the old one?

I use a privoxy hosted on my home server to route Firefox traffic through a VPN. It usually works fine, but I am trying to set a few services to bypass the proxy using the "No proxy for" box in the Firefox connection settings - specifically streaming sites like netflix, hulu, and plex. Despite putting these domains in the "no proxy for" box, the proxy still seems to be applied - ie. Netflix fails to stream as it would if I were connecting through the VPN.

To test, I also tried adding "whatismyipaddress.com" to the "no proxy for" box, and this did successfully bypass the vpn (showing my real IP), so it is working to some degree. I can also confirm that that site shows my vpn IP when it is not on the whitelist.

I assume that these streaming services are connecting to a different domain when streaming video, which is not on the whitelist to bypass the proxy because I have not added them. Does anyone know if this is the case, and if so, how I could fix the issue?

Thanks.

Hi everyone,

I'm encountering an issue specifically on MediaWiki sites, like this one, where the "Special:UserRights" page behaves strangely. Whenever I try to type in the input area, the browser suggests "Manage Password" even though it's not a relevant action on this page.

I'm using Firefox 123.00 and this happens on both my Linux (Ubuntu 22.04) and Windows 11 OS. I don't have any password manager extensions installed.

While this might seem like a minor inconvenience, it's quite disruptive to the workflow when managing user rights on MediaWiki sites.

Has anyone else experienced this issue? Is there a known solution or workaround to prevent the "Manage Password" suggestion from appearing on the "Special:UserRights" page?

Thanks in advance for any help!

When I try to go to my webmail I sometimes am presented with a Deceptive Site Ahead warning.

I am quite happy that although the SSL might not be current that the website is safe for me to go there. How do I stop this annoying feature from activating?

Today I went to utube and couldn't watch anything. I noticed a new item in the bar at top of screen, it stated account has disconnected. I changed my password and went back to utube and locked out again. I am running a full system scan just in case.

Image of account button.

I've been trying to add my credit card to my account on Firefox but I cant seem to find a setting for autofilling in settings. I've looked at the forum but cant find the "Autofill credit cards" checkbox.

Am I missing something here? I have attached screenshots of what I see in my settings section.

My Firefox has gotten so buggy lately I can't use it. I'm writing from Edge. THere are numerous issues. The sign in process got messed up a couple months ago. IT asks for email address, then doesn't provide password screen option, takes forever to send email, and then sometimes repeats itself. Tabs crash and clicks fail to work randomly. Out of desperation I reset my Firefox password and that seemed to help temporarily, but not enough. So what's happened and how to fix??? Thanks.

Bing says my browser is the one to set my SafeSearch on strict by default, but I can't find the option to turn it off. Is there even an option or is this a Bing issue?

Hi folks, So my university uses gmail and accesses with Duo Mobile. I usually use Firefox on a Win11 PC, no problem. This morning for some reason firefox will not let me even begin the login process. Chrome works fine. I have disabled four extensions (DuckDuckGoprivacy, Unpaywall, YoutubeNonstop, Boomerang) and restarted, no change.

Screenshot shows errormessage on Firefox, with functional Chrome screen in background.

This has to be a firefox issue? help please!

I cannot find a way to add websites to the location permissions in Firefox Windows PC. I can easily get to the "Location Permissions settings " but there is no way to add, only remove. When I display the access icon in the URL address bar, it shows " you have granted the website additional permissions" , but the site does not display in the FF Settings-Location Box, and the target website does allow me access based on location. Is there another area where location is restricted? would appreciate some help, thx.

Hi there,

Using up to date Firefox on a Mac, London UK. Recently returned from travel in Japan. The bank cards auto-fill stopped working & Auto-fill does not appear in Privacy Settings (it is not there – no need to request a check please:)?

Spent 2 hours on Mozilla support/community etc. No answers – including 'make a new profile'...(& why - won' that affect history etc)?

Would be very grateful for any help please?

With thanks,

Alex

Hi, this is the same issue as as described here for Mozilla Thunderbird: 64bit Thunderbird issues with 64bit PKCS#11 drivers

– Firefox 122.0 (64-bit) – Windows 11 Pro 64bit (– Thunderbird 64bit)

Even though, I use a 64bit version of Firefox, it is not able to load any 64bit PKCS#11 module for security devices. Tried on several different PCs and several different 64bit PKCS#11 drivers for different smart cards.

When I try to load e.g. C:\Windows\SysWOW64\eop2v1czep11.dll for the Czech eID, it returns "Unable to add module". When I do the same from C:\Windows\System32\eop2v1czep11.dll, it works.

The issue is that some issuers of qualified and commercial certificates (like e.g. Komerční banka) do not issue a 32bit version of PKCS#11 drivers for their smart cards anymore and the only driver available is C:\Windows\SysWOW64\mopkcs11.dll, which cannot be loaded by Firefox or Thunderbird either.

I don't see a problem in implementing the support for 64bit PKCS drivers in a 64bit browser and a 64bit email client. And if it does have the support, then there is something wrong going on.