შეკითხვები ჭდეებით: ყველა კითხვის ჩვენება

"Contact support" page broken, unable to send issue regarding inability to change account password.

I have been trying to contact support about an issue regarding being able to change my account password to the page at https://support.mozilla.org/en-US/questions/new/moz… (ვრცლად)

I have been trying to contact support about an issue regarding being able to change my account password to the page at https://support.mozilla.org/en-US/questions/new/mozilla-account/form, however I cannot seem to submit any information. When I try, the page reloads, followed by multiple uncaught errors observed in the console, including a cross site origin request block error (in the latest stable Firefox). My browser settings use the standard browser privacy setting, and custom DNS.

Regarding the error I was trying to report, I am unable to change my password, receiving "incorrect password" despite entering the correct current password. In the browser console, a POST response with error 400 is shown.

კითხვის დამსმელია Andy 38 წუთის წინ

Audio distorts for a second when I pause/unpause, mute/unmute or skip around videos

Hi. I feel like this problem has only shown up in the last couple months but for some reason, on firefox, when say watching something on youtube and I go to pause or skip… (ვრცლად)

Hi. I feel like this problem has only shown up in the last couple months but for some reason, on firefox, when say watching something on youtube and I go to pause or skip around in the video I'll get this very unpleasant distorted digital noise sound very briefly. I've tried turning off and back on hardware acceleration and some other things but no dice. I can hear the distortion on my onboard sound, my usb headset, and hdmi audio through the graphics card so I don't think its my hardware. This distortion also doesn't happen with say MPC/VLC or watching Youtube via Edge or Chrome.

კითხვის დამსმელია snakemanzero 1 საათის წინ

Error 1001 - DNS resolution error

Hello! I get this error often when I try to access various websites. This doesn't happen when I use Opera, so I assume the problem is not with the websites. My OS: Wind… (ვრცლად)

Hello!

I get this error often when I try to access various websites. This doesn't happen when I use Opera, so I assume the problem is not with the websites.

My OS: Windows 10. My Firefox version: 127.0 (64-bit).

კითხვის დამსმელია vopil15234 1 საათის წინ

Firefox loads occasionally very slowly - sometimes about 30+ seconds.

I like Firefox and am using it for years, but I cannot accept lengthy loading time. I have a fast and stable internet so this is not the problem. Please let me know what … (ვრცლად)

I like Firefox and am using it for years, but I cannot accept lengthy loading time. I have a fast and stable internet so this is not the problem. Please let me know what the problem is and how to fix it.

კითხვის დამსმელია Mike 1 დღის წინ

ბოლო პასუხის გამცემი jonzn4SUSE 2 საათის წინ

Outlook on Firefox

With some emails in Outlook on Firefox, clicking on a link within the email gives me a new blank window, with its address line saying something like this: (name of origin… (ვრცლად)

With some emails in Outlook on Firefox, clicking on a link within the email gives me a new blank window, with its address line saying something like this: (name of original site, then) ".list-manage.com/track/click?u=ca38acd 82fe622b7" etc etc... This doesn't happen with all emails, but often enough and in some of my most-used sites... I'm on a new HP desktop. Can anyone help?

კითხვის დამსმელია hewson5 3 საათის წინ

ბოლო პასუხის გამცემი jonzn4SUSE 2 საათის წინ

I am now getting a website beginning with Feed:// when I just want to open the url of a news organization. How do I stop this?

I am now getting a website beginning with Feed:// in front of the url when I just want to open the url of a news organization. How do I stop this?

კითხვის დამსმელია Oliver Cooperman 7 საათის წინ

ბოლო პასუხის გამცემი jonzn4SUSE 5 საათის წინ

I can open this one particular catalog website, click on an item but Firefox nonresponsive to any further clicks about that item

I can open an email or a google search for this particular website, Sundance, click on an item which then opens on my screen but Firefox is unresponsive when I click with… (ვრცლად)

I can open an email or a google search for this particular website, Sundance, click on an item which then opens on my screen but Firefox is unresponsive when I click within this item screen for details like available sizes and colors. This is the only site that this has occurred.

კითხვის დამსმელია kira17 10 საათის წინ

ბოლო პასუხის გამცემი cor-el 6 საათის წინ

I LOVE Mozilla and Firefox! And - have forgotten my password and don't want to lose my stuff with a new one

I was wondering about password recovery, or account continuity when changing a password. I have a new machine at work and want to add my firefox account.... … (ვრცლად)

I was wondering about password recovery, or account continuity when changing a password.

I have a new machine at work and want to add my firefox account....

კითხვის დამსმელია rjones3 7 საათის წინ

links and reading suggestions missing

After a forced shut down, my home page is suddenly blank. All my tabs are missing. All my most used links are missing. All the reading suggestions and pocket is missin… (ვრცლად)

After a forced shut down, my home page is suddenly blank. All my tabs are missing. All my most used links are missing. All the reading suggestions and pocket is missing.

Is there anyway to restore these items?

კითხვის დამსმელია marilee2browndogs 9 საათის წინ

  • გადაწყვეტილი

Access to Website Being Denied: Brute Force Bot Was Blocked

When using Firefox (latest) and attempting to login into a website I get an error (see attached image) generated by the host's server's firewall. It appears it thinks I'm… (ვრცლად)

When using Firefox (latest) and attempting to login into a website I get an error (see attached image) generated by the host's server's firewall. It appears it thinks I'm a bot. When I use Firefox's privacy mode I don't get this error. I would prefer not to use privacy mode. I contacted the administrator of the website I'm attempting to access and he couldn't offer any help.

When I use Google Chrome browser I don't encounter the above problem. This leads me to believe it's not an issue with my Avast Anti-Tracking and Antivirus settings.

Any help would be appreciated.

Chrys

კითხვის დამსმელია Chrys6600 15 საათის წინ

პასუხის გამცემია jscher2000 - Support Volunteer 12 საათის წინ

Old videos on lock screen

This has been bugging me for ages. Happened on Windows 10 and now on Windows 11. I start watching some video on YouTube or whatever, decide it's not useful/what I want, … (ვრცლად)

This has been bugging me for ages. Happened on Windows 10 and now on Windows 11.

I start watching some video on YouTube or whatever, decide it's not useful/what I want, stop playing it, close the tab or navigate away, but if my device locks, the controls for this old, discarded video, that I didn't want to watch, are on the lock screen.

I wouldn't mind if it was a video I was currently watching but it's somehow remembering the last thing I started to watch. I can see no hint anywhere else that it's still active in any way at all.

The only way to get rid seems to be to close Firfox.

This is very annoying because it seems you can't watch anything without Firefox remembering it and putting on the lock screen until the end of the session, so it could be cluttering things up all day unless I close everything and (in my case, because of prvicy settings) delete cookies and log myself out of most sites.

I've tried multiple searches but all I've found here is a post about turning off media.hardwaremediakeys.enabled but I don't actually want to do that, I just want Firefox to forget videos when I've closed the tab or navigated away from them.

Elsewhere I found a suggestion to disable dom.media.mediasession.enabled but that setting isn't found.

Any help much appreciated.

კითხვის დამსმელია Pete 9 საათის წინ

  • გადაწყვეტილი

Firefox on Linux does not allow entries in forms that are called up in IFRAME.

Dear friends, Firefox on Linux does not allow entries in forms that are called up in IFRAME. It works perfectly on Android. Does anyone know why this is the case? Uwe … (ვრცლად)

Dear friends,

Firefox on Linux does not allow entries in forms that are called up in IFRAME. It works perfectly on Android.

Does anyone know why this is the case? Uwe

Firefox 127.0 (64-Bit)

კითხვის დამსმელია haller-mtl 15 საათის წინ

პასუხის გამცემია jonzn4SUSE 9 საათის წინ

How to PERMANENTLY close Bookmarks sidebar panel?

As of a few days ago whenever I start Firefox the window appears with the Bookmarks sidebar panel already opened. I click the "X" on the sidebar and it will close - until… (ვრცლად)

As of a few days ago whenever I start Firefox the window appears with the Bookmarks sidebar panel already opened. I click the "X" on the sidebar and it will close - until the next time I start Firefox. If I choose Menu->View->Sidebar->Bookmarks and uncheck it the panel will close - until the next time I start Firefox. No matter how the Bookmarks sidebar is closed, it will always reappear when Firefox is restarted. Even if I switch to some other sidebar, Bookmarks will replace it on startup.

I've searched about:config and found no setting which seems to control sidebar behavior on startup.

I assume this is the result of some recent update. Is there no longer a way to permanently disable the Bookmarks sidebar?

MacOS 12.7.5 Firefox 127.0 (64-bit)

კითხვის დამსმელია bertfw 15 საათის წინ

ბოლო პასუხის გამცემი cor-el 10 საათის წინ

Frozen image

Apologies if I'm repeating a previous request - couldn't tell if it was submitted. I'm running Windows 10. While changing the startup screen somehow an image I thought w… (ვრცლად)

Apologies if I'm repeating a previous request - couldn't tell if it was submitted.

I'm running Windows 10. While changing the startup screen somehow an image I thought was deleted appeared and now is frozen, apparently on top of a Firefox window. I've rebooted, restarted and followed the Windows help suggestions with no success. Right now I don't know whether this is a Firefox or Windows problem. I updated Firefox today to the newest version before this happened.


Any help will be appreciated. I can open new Firefox windows.

P.B.

კითხვის დამსმელია brant_peg 10 საათის წინ

  • გადაწყვეტილი

Firefox failed to reopen all the pages & tabs from previous sessions after crash, task manager says Firefox(19)

Today for the first time after the latest update 127.0 (64-bit), my many firefox pages and tabs crashed and closed and a pop up to send crash report. So I have fired up … (ვრცლად)

Today for the first time after the latest update 127.0 (64-bit), my many firefox pages and tabs crashed and closed and a pop up to send crash report.

So I have fired up firefox again to find only a single page opens up, I have lost probably 16+ pages with multiple tabs on each, been like that for months, I have 32GB memory so there is normally no issues or slowness. However after the crash, even though only a single firefox page is open, windows task manager shows Firefox (20) and if I expand the task, I can see each firefox is taking lots of memory.

So it looks like the old session pages/tabs are still there somewhere but not accessible, I would like to get them back if possible. I went through reseting it to default, disabling the add ons etc but nothing has worked.

კითხვის დამსმელია Sean Stevens 2 დღის წინ

პასუხის გამცემია jscher2000 - Support Volunteer 1 დღის წინ

Stuttery and laggy Video playing

Hi. I can't watch a video on any website after updating my android app to v.(126.0 I think) because it plays Stuttery and laggy. I don't have much tab open, mainly 2 or 3… (ვრცლად)

Hi. I can't watch a video on any website after updating my android app to v.(126.0 I think) because it plays Stuttery and laggy. I don't have much tab open, mainly 2 or 3 and incognito mode doesn't makes any difference. Still videos play laggy as if it's on low fps. The recent update to v126.0.1 didn't fix it either. My phone is galaxy s21 ultra if it matters.

კითხვის დამსმელია mohammad na 3 დღის წინ

ბოლო პასუხის გამცემი Rabiashah Rashdi1234 11 საათის წინ

MALWARE POPPING UP

Hi, Just the other day I started getting these popups from "anti virus service" that keeps popping up on my screen. I do not nor never did have McAfee on my system. I di… (ვრცლად)

Hi,

Just the other day I started getting these popups from "anti virus service" that keeps popping up on my screen. I do not nor never did have McAfee on my system. I did a deep search, and there is no program on my computer, nor in my startups, nor in my popups allowed relating to this. It is only a problem with Firefox. Any solutions?

Thank you, John

კითხვის დამსმელია m7hpw7j4kh 2 დღის წინ

ბოლო პასუხის გამცემი jscher2000 - Support Volunteer 11 საათის წინ