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Downloading with Firefox stops several times.

  • 6 პასუხი
  • 0 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 3 ნახვა
  • ბოლოს გამოეხმაურა jonzn4SUSE

Downloading with Firefox stops repeatedly and is very annoying.

Sometimes first get the following message that Firefox "..nloads\CZ5EEAZM.exe.part could not be saved, because the source file could not be read. Please try again later, or contact the administrator of the server. " (see sattach creenshot)


After pressing repeat too many times, the file will finally be downloaded. Sometimes it doesn't work and Firefox crashes.

Question, who recognizes the problem and more importantly how do I solve it?

Systeminfo: Editie Windows 10 Home Versie 21H2 Installatiedatum ‎8-‎12-‎2021 Build van besturingssysteem 19044.1889 Ervaring Windows Feature Experience Pack 120.2212.4180.0

Firefox version 103.0.2 (64-bits)

Downloading with Firefox stops repeatedly and is very annoying. Sometimes first get the following message that Firefox "..nloads\CZ5EEAZM.exe.part could not be saved, because the source file could not be read. Please try again later, or contact the administrator of the server. " (see sattach creenshot) After pressing repeat too many times, the file will finally be downloaded. Sometimes it doesn't work and Firefox crashes. Question, who recognizes the problem and more importantly how do I solve it? Systeminfo: Editie Windows 10 Home Versie 21H2 Installatiedatum ‎8-‎12-‎2021 Build van besturingssysteem 19044.1889 Ervaring Windows Feature Experience Pack 120.2212.4180.0 Firefox version 103.0.2 (64-bits)
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ყველა პასუხი (6)

Steps to replicate the issue please?

გამოსადეგია?

jonzn4SUSE said

Steps to replicate the issue please?


Step 1, start download at the site: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-08-13-13-04-35-24631b.png

Step 2, the message apears that Firefox could not download the '....part" file: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-08-13-13-04-48-8a1c16.png

Step 3, results 0 bytes downloaded https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-08-13-13-05-01-346728.png

Sometimes Firefox freeses by step 2


After a while when i tried to download for a second time: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-08-13-13-05-14-6291fd.png

The latter happens often and sometimes I have to resume the download several times before it is really successful.

გამოსადეგია?

I cannot replicate the issue. see screenshot Have you tried Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

What security software are you running?


Edition Windows 11 Pro Insider Preview Version 22H2 Installed on ‎04-‎Aug-‎22 OS build 25174.1010 Experience Windows Feature Experience Pack 1000.25174.1010.0

ჩასწორების თარიღი: , ავტორი: jonzn4SUSE

გამოსადეგია?

jonzn4SUSE said

Have you tried Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf What security software are you running?

I have tried Firefox in safe mode but it gives the same result. I use F-Secure Save as security software

I've also tried with F-Secure disabled and Firefox in safe mode, then the problem is solved!

So it has to do with the interaction between Firefox and F-Secure ...

გამოსადეგია?

Good work! Glad you see the issue.

გამოსადეგია?

A little reading... https://www.pcmag.com/reviews/f-secure-safe

Mark this as resolved if there are no further questions. ;-)

ჩასწორების თარიღი: , ავტორი: jonzn4SUSE

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