Can you attach a screenshot? *https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem *use a compressed image type like PNG or JPG to save the screenshot ---- See: *https://support.mozilla.org/en-US/kb/what-does-your-connection-is-not-secure-mean *https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect *https://support.mozilla.org/en-US/kb/troubleshoot-time-errors-secure-websites You can check the connection settings. *Settings -> General -> Network: Connection -> Settings If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly. See "Firefox connection settings": *https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors *https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can *https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites Boot the computer in Windows Safe Mode with network support to see if that has effect. *[https://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/] *[https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10/]

It will not allow me to add a screenshot in either form mentioned.